F&B Specialist
Lamington Group | B Corp™
Support food & beverage operations and events at room2 hometel.
10 days ago ago
£12.6
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Belfast, Northern Ireland, United Kingdom
Onsite
Company Size
300 Employees
Service Specialisms
Real Estate Development
Real Estate Investment
Property Development
Property Management
Hospitality Development
Serviced Apartments
Coworking Space Development
Design‑Build‑Operate
Sector Specialisms
Real Estate Investment
Property Development
Sustainability
Circular Economy
Health & Wellbeing
Hospitality
Residential
Commercial
Role
What you would be doing
food safety
temp checks
sops
waste mgmt
stock management
sustainability
- Promote a positive, inclusive, and engaging work environment.
- Ensure full compliance with food safety regulations (HACCP), hygiene standards, and allergen management.
- Take responsibility for maintaining and restocking the kitchen, bar, FOH First Aid Kit, ensuring it is always up to date and easily accessible.
- Oversee completion of due diligence, checklists, and all temperature checks (fridges/freezers, cooking/reheating, cooling, etc.). 100% completion of Alert65 tasks is expected. Please refer to our internal Food safety guide for guidance.
- Lead team meetings and provide regular feedback to colleagues.
- Ensure adherence to room2’s sustainability commitments and B Corp values.
- Minimise waste and implement sustainable operational practices.
- In the event of an accident, provide immediate assistance, report to management.
- Monitor and optimise service speed, table turnover, and guest satisfaction.
- Ensure a consistently high level of service and hospitality, aligning with room2 and Winnie’s brand values.
- Develop and execute initiatives to drive footfall and engagement.
- Record all pest control visits.
- Support the team in food safety and health procedures.
- Follow the “Menu changes” policy to ensure all menu changes at Winnie's are executed smoothly, maintaining compliance with food safety regulations.
- Handle guest feedback and complaints effectively. Turning issues into positive experiences.
- Implement and maintain standard operating procedures (SOPs) to ensure efficiency and consistency.
- Foster relationships with local suppliers and the community.
- Support brand promotions, events, and collaborations to increase visibility and customer loyalty.
- Ensure proper use of PPE when handling dangerous cleaning chemicals. Follow COSHH risk assessments matrix for guidance.
- Ensure the kitchen fire exits are always clear.
- Foster a welcoming, home-like atmosphere that encourages repeat visits.
What you bring
customer service
people skills
complaint handling
brand awareness
marketing awareness
guest experience
- Customer Service Excellence - Strong people skills to build rapport with guests and create a welcoming atmosphere. Ability to handle guest complaints and feedback professionally, ensuring customer satisfaction
- Brand & Marketing Awareness - Understanding of brand identity and ability to maintain consistency in guest experience
- Regular social activities.
- 2 paid volunteer days per year and annual fundraisers.
- Company sick pay scheme.
- Access to activity workshops and an Employee Assistance Programme.
- Additional annual leave with length of service.
- Competitive salary up to £12.60ph and discretionary bonus scheme
- 1 free night stay annually at our properties, with generous employee discounts thereafter.
- Cycle to work scheme and use of gym facilities in our hotels.
- Loyalty rewards and referral bonuses.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Mission: Provide global quality design and construction services.
- Specializes in large-scale infrastructure and residential projects with a focus on sustainability.
- Delivers high-profile projects across commercial, residential, and industrial sectors.
- Innovates in project management and construction methodologies.
- Known for delivering complex projects on time and within budget while maintaining high standards.
- Collaborates with major public and private sector clients.
- Leverages cutting-edge technology to streamline operations and improve efficiency.
- Committed to quality, safety, and environmental responsibility.
- We are committed to working with integrity, honesty, and respect in all our interactions.
- We embrace innovation and encourage our team to think creatively and challenge the status quo.
- We foster a supportive and inclusive environment where every individual is valued and empowered.
- We take responsibility for our actions, ensuring that we make a positive impact on both our people and the world around us.
- We strive for excellence in everything we do, continuously improving and learning from both successes and failures.
Net-zero by 2030
Net-zero commitment
Aim to achieve net-zero emissions by 2030.
- Promote energy-efficient practices across all operations.
- Reduce carbon footprint through innovative processes and green technologies.
- Minimize waste and recycle as much as possible, ensuring a circular approach to resource use.
- Adopt responsible water management practices to reduce water usage.
40% by 2025
Women in Leadership
The company aims to increase the representation of women in senior management positions to 40% by 2025.
- Focus on merit-based hiring and promotion to ensure equal opportunities for all employees.
- Provide ongoing training to promote inclusive leadership and reduce unconscious bias across the organization.
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