UAE national_ Operations Executive | Automotive | Financial Services Rental & Leasing at Al-Futtaim in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

invoice management

refund processing

agreement extensions

salik reporting

security cheque

monthly invoicing

The Operations Executive role is crucial in managing the lifecycle of invoices, customer refunds, and agreements at Hertz, UAE. This position supports both stakeholders and customers through detailed process adherence, focusing on the end-to-end management of invoice submissions, customer refunds, and agreement extensions.
Consolidate and submit miscellaneous invoices, including those for damages, traffic fines, excess mileage, delay charges, and adjustments, based on the invoice generation schedule.
Process Security Cheque Release requests received through Customer Support and Collection teams for agreements closed with no outstanding balances.
Support stakeholders and customers by adhering to established guidelines, processes, and policies.
Manage the customer refund process following contract closures, ensuring excess funds are promptly returned.
Prepare and submit monthly lease invoices for corporate customers via email or designated portal, ensuring accurate and timely invoice submissions for prompt payments.
Respond to requests for Hertz Agreement Extensions from relevant departments to facilitate billing and contract closure.
Generate and share Salik reports and relevant documentation with customers as per agreed SLAs for precise and timely billing.

Requirements

ms excel

ms office

communication

detail-oriented

university graduate

operations experience

Strong proficiency in MS Excel and MS Office suite.
Proficiency in MS Excel and Office applications.
Effective communication skills to manage customer and stakeholder interactions.
Ability to adhere to deadlines and manage multiple priorities efficiently.
Capability to manage detailed processes involving invoice submissions, customer relationship management, and agreement extensions efficiently.
University graduate.
Minimum of 1 year experience in operations, preferably in leasing or contract management.
Exceptional attention to detail and financial accuracy.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate

Role

Description

invoice management

refund processing

agreement extensions

salik reporting

security cheque

monthly invoicing

The Operations Executive role is crucial in managing the lifecycle of invoices, customer refunds, and agreements at Hertz, UAE. This position supports both stakeholders and customers through detailed process adherence, focusing on the end-to-end management of invoice submissions, customer refunds, and agreement extensions.
Consolidate and submit miscellaneous invoices, including those for damages, traffic fines, excess mileage, delay charges, and adjustments, based on the invoice generation schedule.
Process Security Cheque Release requests received through Customer Support and Collection teams for agreements closed with no outstanding balances.
Support stakeholders and customers by adhering to established guidelines, processes, and policies.
Manage the customer refund process following contract closures, ensuring excess funds are promptly returned.
Prepare and submit monthly lease invoices for corporate customers via email or designated portal, ensuring accurate and timely invoice submissions for prompt payments.
Respond to requests for Hertz Agreement Extensions from relevant departments to facilitate billing and contract closure.
Generate and share Salik reports and relevant documentation with customers as per agreed SLAs for precise and timely billing.

Requirements

ms excel

ms office

communication

detail-oriented

university graduate

operations experience

Strong proficiency in MS Excel and MS Office suite.
Proficiency in MS Excel and Office applications.
Effective communication skills to manage customer and stakeholder interactions.
Ability to adhere to deadlines and manage multiple priorities efficiently.
Capability to manage detailed processes involving invoice submissions, customer relationship management, and agreement extensions efficiently.
University graduate.
Minimum of 1 year experience in operations, preferably in leasing or contract management.
Exceptional attention to detail and financial accuracy.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate