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GIS Technical Solutions Specialist, Quebec | Spécialiste en solutions technologiques SIG, Québec
Esri Canada
Drive sales of Esri Canada products and services through pre-sales activities such as customer visits, seminars, and proposals, and provide GIS technical advice and support to prospective and existing clients and business partners in Quebec region. Role is remote.
24d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Quebec, Canada
Hybrid
Company Size
400 Employees
Service Specialisms
Technical Support
Customer Care
Training
Consulting
Priority Support
Premium Support
Sector Specialisms
Public Works
Water
Wastewater
Storm Water
Roads
Traffic
Parks
Facilities
Role
What you would be doing
integrate arcgis
gis strategy support
leverage solutions
demonstrate products
lead sales
expand use
- Assist clients and business partners in integrating ArcGIS technology with their respective products and organizational data.
- Faire équipe avec les gestionnaires de compte et de secteur pour fournir de l'assistance technique et générer des ventes.
- Act as a technical advisor to customers and partners to provide GIS strategy support.
- Exploiter les solutions sectorielles ArcGIS actuelles et faire des démonstrations efficaces des produits et solutions ArcGIS qui répondent aux besoins commerciaux des clients et tiennent compte de leur situation concurrentielle.
- Leverage existing ArcGIS industry solutions and deliver effective demonstrations of ArcGIS products and solutions that address client business needs and competitive situations.
- Aider le directeur, Services professionnels de Québec, à élaborer et à organiser des événements, des documents et des communications électroniques (par exemple, des diffusions sur le web) se rapportant précisément à l'utilisation et à l'expansion des solutions Esri dans la province de Québec.
- Lead pre-sales activities to drive the sales of products and services offered by Esri Canada; these activities are performed during sales calls, site visits, seminars, proposals, trade shows.
- Diriger les activités de prévente afin de stimuler les ventes des produits et des services offerts par Esri Canada; ces activités sont réalisées lors d'appels de vente, de visites de sites, de séminaires, de propositions et de salons professionnels.
- Aider les clients dans leur processus de décisions concernant les solutions logicielles, les besoins en services professionnels, la sélection des partenaires commerciaux et les exigences en matière de formation.
- Provide and receive mentoring and education to and from Esri Canada technical staff through training, seminars, demos, and lunch and learn sessions on a regular basis.
- Team up with account managers and industry managers to provide technical support and generate sales
- Aider les clients et les partenaires commerciaux à intégrer la technologie ArcGIS à leurs produits respectifs et à leurs données organisationnelles.
- Advise customers on GIS requirements and strategies, architectures, products selection, and release planning.
- fermeture des bureaux pendant la période des fêtes de fin d'année;
- Lead post-sales activities to expand the use of products and services offered by Esri Canada, generate additional sales, improve customer satisfaction, and enhance Esri Canada's image as a solutions provider.
- Team up with sales and marketing teams to conduct regular key account reviews and follow ups.
- Assist customers in their decision-making process regarding software solutions, professional services' needs, business partner selection, and training requirements.
- Assist the Director, Quebec Professional Services in the development and delivery of events, collateral and electronic communication (e.g. Web casts) specific to the use and growth of Esri solutions for the province of Quebec
What you bring
gis degree
arcgis
gis experience
language proficiency
sales support
leadership
- RRSP match increasing with years of service
- Diplôme universitaire en SIG, en géomatique, en géographie, en informatique ou en génie, ou formation et expérience équivalentes.
- Expérience préalable en matière de développement et de mise en œuvre de technologies SIG.
- Diriger les activités après-vente afin d'étendre l'utilisation des produits et services offerts par Esri Canada, de générer des ventes supplémentaires, d'améliorer la satisfaction des clients et de rehausser l'image d'Esri Canada en tant que fournisseur de solutions.
- Experience working with Esri's ArcGIS software product suite, including ArcGIS Enterprise, ArcGIS Pro, and ArcGIS Online
- Agir en tant que conseiller technique auprès des clients et des partenaires pour fournir un soutien en matière de stratégie SIG.
- Conseiller les clients en matière de SIG sur le plan des exigences, des stratégies, des architectures, de la sélection des produits et de la planification des versions.
- 3+ years of technical experience working with GIS technology
- Self-motivated, goal driven, and an efficient team player.
- Maîtrise du français (communication écrite et orale).
- Travailler avec les équipes des ventes et du marketing afin d'effectuer des examens et des suivis des comptes importants.
- Au moins 3 ans d'expérience technique avec la technologie SIG.
- University degree in GIS, geomatics, geography, computer science, engineering, or equivalent education and experience
- Fournir du mentorat et de la formation au personnel technique d'Esri Canada, ou recevoir un tel mentorat ou une telle formation de la part du personnel technique d'Esri Canada, par le biais d'ateliers pratiques, de séminaires, de démonstrations et de dîners-conférences sur une base régulière.
- Prior consulting services, sales support, or sales engineer experience.
- Prior GIS development and implementation experience
- La maîtrise de l'anglais est essentielle, car ce poste nécessite une communication régulière avec les clients et une assistance dans les régions anglophones.
- Fluent in French (written/oral communication)
- Expérience préalable dans le domaine des services-conseils, de l'assistance à la vente ou en tant qu'ingénieur commercial.
- Expérience de travail avec la suite de logiciels ArcGIS d'Esri, notamment ArcGIS Enterprise, ArcGIS Pro et ArcGIS Online.
- Excellent communication, presentation, and interpersonal skills.
- Courteous, well-spoken, and customer focused.
- programme de cotisation égale au REER;
- travail à domicile ou travail hybride;
- 32 heures de temps d'été,
- 50 heures de temps libre rémunéré pour les besoins personnels,
- avantages offerts par l'entreprise comprenant des réductions sur les abonnements de centre d'entraînement, sur les achats de technologie et bien plus encore;
- Company-sponsored events and social activities
- initiatives menées par les employés, comme des séances de yoga, des clubs de lecture, des baladodiffusions interactives, et plus encore.
- Training and development programs for professional growth
- Winter holiday office closure
- Comprehensive health benefits plan
- Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
- programmes de formation, de perfectionnement et d'avancement professionnel;
- trois semaines de congés annuels payés (ce nombre augmente en fonction des années de service),
- événements et activités sociales parrainés par l'entreprise;
- Work from Home or hybrid work
- 50 hours of Paid-Time Off (PTO) for personal needs
- 3 weeks of paid annual vacation, increasing with years of service
- Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.
- Company perks including discounts on gym memberships, technology purchases and more.
- 32 hours of Summer Time
- jusqu'à six semaines de congés par an,
- régime d'assurance maladie complet;
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks as a condition of employment.
Company
Overview
1984
Founded in Toronto
The company was established in 1984 in Toronto.
15 Offices
National Presence
The company operates 15 offices across Canada.
12,000+ Organizations
Client Base
Serves over 12,000 organizations nationwide.
1985
GIS Pioneer
Designed one of Canada's first county-wide mapping systems.
- Privately owned and headquartered in Toronto, with 15 offices across Canada serving over 12,000 organizations.
- Offers the full ArcGIS platform—software, services and support—helping organizations digitize, layer and analyze geospatial data.
- Projects span municipal planning, utilities network modernization, transportation routing and public safety mapping.
- Has earned top industry recognition, including Platinum Best Managed status in 2019 and Canada’s Most Admired Corporate Cultures.
- Consulting services cover government systems, K‑12 and higher‑ed initiatives, emergency response and infrastructure asset management.
- A pioneer in GIS: designed one of Canada’s first county-wide mapping systems in 1985, still in use today.
- Innovation is a core value empowering staff to think creatively.
- Collaboration is key, and working together across teams is encouraged.
- Integrity is fundamental, ensuring transparency and ethical conduct.
- Customer success drives the organization, focusing on solving real-world problems for clients.
- Commitment to continuous learning and development of employees.
Net-zero by 2050
Sustainability Goal
Target to achieve net-zero emissions by a specific year.
- The company actively integrates geographic information system (GIS) technology to promote environmental sustainability.
- Promoting eco-friendly initiatives, such as using renewable energy sources in operations.
- The company has worked on reducing energy consumption and increasing efficiency in its offices and data centers.
- Has a strong commitment to fostering an inclusive and diverse workforce.
- Aims for balanced gender representation at all levels of the organization.
- Has programs in place to support underrepresented groups and create an inclusive environment.
- Reports gender-related statistics and specific outcomes on diversity initiatives annually.
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