Credit Controller

We are seeking a proactive and detail-oriented Credit Controller to join our HELM division finance team on a full-time basis. Based on-site in Esh Winning, this role is essential to managing and maintaining the company’s credit control processes, ensuring timely collection of outstanding debts, minimising credit risk, and supporting healthy cash flow.

You’ll work closely with customers and internal teams to resolve payment issues and maintain strong financial relationships.

• Support month-end reporting and reconciliation of accounts receivable
• Monitor and chase outstanding customer payments via phone, email, and written correspondence
• Assess creditworthiness of new and existing customers
• Perform reconciliation of bank accounts, managing incoming cash receipts and posting to the ledger
• Resolve invoice disputes and queries in collaboration with sales and customer service teams
• Prepare aged debt reports and escalate overdue accounts as necessary
• Maintain accurate records of debtor accounts and payment history
• Set and review credit limits in line with company policy

• Strong Microsoft Excel skills
• Capable of working independently and managing daily requirements
• Familiarity with credit control procedures and relevant legislation
• Experience in credit control or accounts receivable
• Diligent, well-organised, and methodical
• Proficiency in accounting software (e.g., Sage, QuickBooks, Xero)
• Highly motivated and able to meet designated timescales
• Experience working in a fast-paced environment
• Strong interpersonal skills and ability to build relationships across the business
• High attention to detail and accuracy
• Strong communication and negotiation skills
• Process improvement mindset
• Knowledge of bank reconciliations and cash allocation postings