Courtesy Patrol Agent
Onni Group Of Companies
Patrols property, greets guests, ensures safety and handles incidents.
5 days ago ago
$23 - $24
Junior (1-3 years)
Full Time
Seattle, WA
Onsite
Company Size
758 Employees
Service Specialisms
Construction services
Project Management
Property Development
Design
Architecture
Engineering
General Contractor
Sector Specialisms
Residential
Commercial
Industrial
Office
Retail
Hospitality
Role
What you would be doing
patrol
access control
incident reporting
emergency response
radio comm
first aid
- Roam the entire property on foot; monitoring and promptly reporting or solving issues.
- Responsible for securing assigned posts at entry points and welcoming and greeting guests.
- Take appropriate steps to report or correct problems by keeping the safety of everyone involved at the highest priority.
- Maintain an inventory of lost and found property. Own communication with guests in person, over the phone, or through email, and prepare shipments of property to return to guests.
- Respond to emergencies on the property and take necessary steps to report or correct the situation.
- Assess and determine the course of action on certain situations and if the situation merits, asks guests, residents, employees, transients, or outside visitors to leave the property. Handle such issues with dignity and respect and recognize when these situations become a safety or security concern.
- Manage conflict between guests, residents or employees and utilize knowledge and training to resolve issues safely and effectively solve conflicts.
- Ensure guests and residents are authorized to be inside a venue, checking identification, using registries and guest lists, and issuing wristbands or other security measures.
- Remind guests, residents, and employees of safety and security policies with an attitude of dignity and respect, maintaining a positive and fun environment.
- Record all daily activity on a typed Daily Activity Report.
- Complete investigations and prepare written reports for incidents regarding medical emergencies, property loss and damage, or other criminal activity occurring on the property.
- Use a radio, telephone, email account, or face to face contact to communicate with guests and employees regarding any safety and security concerns or issues taking immediately take steps to solve or report the problem and follow up with guests or employees to ensure total satisfaction.
- Assist with all medical emergencies large or small, administer first aid to guests and employees and recognize when emergency medical assistance needs to be contacted.
- Assist front desk agents with situations throughout the property.
What you bring
self-starter
hospitality
microsoft office
communication
customer service
safety regulations
- Must be a self-starter who can initiative and get along with people at all levels both in and out of the community.
- Knowledge of operations on the Hospitality Industry strongly preferred.
- Excellent English communication skills, both verbal and written.
- Working knowledge of Microsoft Office applications.
- Familiarity with current regulations pertaining to safety and security.
- Must be able to stand in one place for extended periods of time, and to remain on feet for up to 8 hours.
- Excellent Customer Service Skills.
- Friends and family rates for our Hotel Properties throughout the company
- Referral program
- 3 weeks PTO
- Annual education allowance of up to $1,000
- Residential housing discount after 1 year of continuous employment
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1965
Year Established
The company was established in 1965, marking the beginning of its legacy in real estate development.
15,000 homes
Homes Built
Constructed across major cities in North America.
11,200 apartments
Rental Units Managed
Operate across major cities.
18M sq ft
Development Portfolio
Including office, retail, and industrial spaces.
- Their US expansion includes landmark projects like the Seattle Times redevelopment and LA skyscrapers.
- They have a dedicated real estate capital arm supporting long-term investments and management buyouts.
- They emphasize quality control by self-performing construction in master-planned urban communities.
- They’re one of the continent’s largest private developers with a legacy of large-scale urban transformation.
- They are committed to excellence, innovation, and delivering the highest quality projects.
- They foster a collaborative work environment where team members are empowered and supported.
- They act with integrity and are committed to long-term relationships with clients, partners, and employees.
- They prioritize safety in all aspects of their operations and seek continuous improvement in their processes.
2050
Net-Zero Goal
The company aims to achieve net-zero carbon emissions by this year.
- Committed to reducing environmental impact through sustainable building practices.
- Integrates energy-efficient technologies in all projects to reduce environmental footprint.
- Tracks and reports on sustainability performance, including the reduction of greenhouse gas emissions.
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