Abm Industries
Provider of integrated facility, infrastructure, and mobility services to commercial, industrial, institutional clients.
7 hours ago
$104,542 - $149,520
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Cumming, Georgia, United States
Onsite
Company Size
117,000 Employees
Service Specialisms
Sector Specialisms
Description
work orders
billing
profitability
standardization
facility services
client relations
The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for facilities services initiatives including mechanical, electrical, lighting, eMobility, the ABM Enhanced Facility Program, facility services engineering, and parking management. The RAM will also cross‑sell other facility services, ensure program quality, and implement contract terms.
- Establish productive, professional relationships with key ABM and client personnel in assigned industry groups or strategic accounts.
- Partner, consult, and communicate with key customer management and internal stakeholders.
- Identify, plan, and execute tailored solutions, growth strategies, and tactics.
- Support change and transition activities while monitoring rollout schedules, targets, and plans.
- Ensure effective utilization of standardization programs.
- Maintain, grow, and increase profitability of assigned accounts and lead customer‑specific technology initiatives.
- Coordinate billing, reporting, and accounting requirements according to ABM standards.
- Monitor profit and loss statements for accuracy and optimal financial performance.
- Track accounts receivable activity to ensure accuracy and timeliness.
- Uphold all contract terms and requirements for both the customer and ABM.
- Follow up and resolve problems via work order management.
- Present information to customers during key meetings and reviews.
- Build and maintain client relationships to sustain sales and generate add‑on business.
- Represent the company at local, regional, and national conferences and trade organizations.
- Solve problems quickly and manage multiple accounts across a large geographic area.
Requirements
hvac
building automation
ev solutions
bachelor's
8+ years
account management
Financial performance, P&L, accounts receivable, work order management, and problem resolution are the RAM’s responsibility. As a leader, the RAM will deliver dynamic client presentations and updates.
- Demonstrate forward‑thinking technology leadership to design customer strategies that drive financial results.
- Bachelor’s degree preferred or equivalent professional experience.
- 8+ years of relevant professional experience, including at least 4 years in major account management and 2 years in the services sector.
- Technical aptitude in HVAC, mechanical, building automation, electrical power, and/or EV solutions.
- Communicate and present effectively to all organizational levels, including executives.
- Possess strong account management expertise within the facilities services industry.
- Proven track record of selling and growing large, complex accounts.
Benefits
Pay ranges from $104,542 to $149,520 base salary, with offers varying based on education, experience, skills, abilities, geographic location, and market data. The role may include participation in a generous company incentive or bonus program.
ABM offers a comprehensive benefits package; details are available at ABM Employee Benefits | Staff & Management.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
Culture + Values
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
Environment + Sustainability
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
Inclusion & Diversity
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.