Business Manager - Referral Program at Livspace in Mumbai, Maharashtra, India | Kablio
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Business Manager - Referral Program
Livspace
Livspace is an online home interior and renovation platform offering end-to-end solutions.
Lead and manage referral program, drive referrals, audits, rewards, and targets.
6 days ago ago
Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Mumbai, Maharashtra, India
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Interior Design
Modular Kitchens
Modular Wardrobes
Full‑home Interiors
Project Management
Renovation
False Ceiling
Flooring
+5 more
Sector Specialisms
Residential
Commercial
Office
Retail
Hospitality
Warehousing
Modular Kitchens
Modular Wardrobes
+2 more
Role
Description
referral compliance
repeat referrals
referral generation
target achievement
audit management
rewards disbursal
Ensure 100% compliance and awareness of the referral program and related marketing activities.
Enhance repeat referrals from existing referrers through targeted strategies.
Implement a structured approach to drive referral generation across the organization.
Achieve 100% monthly overall targets per adopted BM.
Meet cohort referral targets for other BMs to drive program success.
Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement.
Conduct audits and manage the disbursal of referral rewards on a regular basis.
Drive an average of 3.5 referrals per adopted BM and 2.5 referrals per other BM.
Requirements
project management
data analysis
3+ years
communication
team player
strategic thinking
Strong project management skills to execute referral program initiatives effectively.
Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
Team player with the ability to collaborate cross-functionally.
3+ yrs of relevant experience in driving sales nos
Excellent communication and interpersonal skills to engage with stakeholders effectively.
Strong analytical skills and the ability to drive results through data-driven strategies.
Proficiency in data analysis and reporting to track program performance.
Strategic thinking and problem-solving abilities.
Proven experience in managing referral programs or sales initiatives.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design.
The platform connects customers with design experts and contractors, enabling easy home transformations.
Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution.
Its innovative approach streamlines interior design, offering ready-made designs and custom solutions.
Known for delivering high-quality projects on time, with a strong focus on customer satisfaction.
Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D.
Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
Culture + Values
Customer First
Trust and Integrity
Innovation
Excellence
Collaboration
Ownership
Environment + Sustainability
2030
Net-Zero Carbon Emissions
Committed to achieving net-zero carbon emissions by the year 2030.
Promotes the use of eco-friendly materials in design.
Focuses on reducing carbon footprint through sustainable sourcing and eco-friendly operations.
Encourages the use of renewable energy throughout the supply chain.
Collaborates with partners to advance waste reduction and responsible resource utilization.
Inclusion & Diversity
Committed to fostering an inclusive workplace culture.
Focuses on providing equal opportunities for all employees.
Maintains a gender-neutral hiring process.
Articles
About Livspace: Products, Services and Experience Centres
Livspace 101: Getting in Touch with Us
Livspace Tech: Where design and technology find a home
LivSpace on Wikipedia