People Operations Manager

Description

• Maintain and update employee handbooks, policies, and required postings
• Ensure compliance with all applicable federal, state, and local employment laws and regulations
• Serve as a primary point of contact for managers and employees regarding People Operations matters
• Oversee onboarding and offboarding processes to ensure operational consistency and compliance
• Ensure data integrity, reporting accuracy, and system optimization within Paycor
• Lead, manage, and develop a People Operations team, ensuring high standards of performance, accountability, and service
• Evaluate and improve HR processes, controls, and documentation to support a growing organization
• Oversee employee files, documentation, audits, and reporting requirements
• Maintain payroll controls, audits, and reconciliations in coordination with Finance
• Oversee daily HR operations, ensuring consistency with company policies, procedures, and regulatory requirements
• Lead annual open enrollment and ongoing benefits administration
• Oversee employee data management, reporting, and recordkeeping
• Act as the primary liaison with benefits brokers and vendors
• Ensure accurate employee communications, enrollments, and payroll deductions
• Manage end-to-end payroll processing using Paycor, ensuring accuracy, timeliness, and compliance
• Support workforce reporting and data requests from leadership as required
• Administer employee benefit programs including medical, dental, vision, retirement plans, and ancillary benefits
• Support employee relations matter in partnership with leadership and external counsel as needed

Requirements

• Strong working knowledge of employment laws and HR best practices
• Hands-on experience with Paycor (required)
• Experience in property management, facilities, or service-based industries
• Minimum of 3 years of progressive experience in People Operations or Human Resources
• Experience supporting a multi-location or multi-state workforce
• Exceptional attention to detail and organizational skills
• Demonstrated experience managing payroll, benefits, and compliance for organizations with 200+ employees
• Prior experience managing or mentoring direct reports
• Ability to work full-time in an in-office environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance