Description
lead management
application processing
lease management
rent collection
eviction handling
social media
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and works to keep residents satisfied while enhancing property visibility through communication and social media.
- Greet and qualify prospects using lead management software; assist with applications and deposits per Fair Housing rules.
- Process applications, conduct credit checks, verify rental history, and submit for manager approval.
- Show apartments, prepare units for move‑in, obtain resident signatures, and conduct community orientation.
- Manage lease renewals, send notices, process move‑outs, apply fees, and keep software updated.
- Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
- Respond promptly to resident complaints and requests to maintain satisfaction and retention.
- Follow eviction procedures, including notices, court representation, and proceedings.
- Conduct market research on competing properties and implement outreach marketing.
- Maintain an active social‑media presence for the property to boost visibility and engagement.
- Complete all paperwork for leases, move‑ins, and check‑outs in a timely manner.
- Work on‑site with exposure to elements, confined spaces, heights, and potentially hazardous areas.
Requirements
leasing
customer service
high school
driver license
microsoft office
project management
Applicants need at least a high school diploma or GED, a valid driver’s license, and one year of experience in customer service or apartment leasing; accounting experience is a plus. Proficiency with Microsoft Office and basic project management tools is expected.
The role requires extended periods of sitting, occasional climbing of stairs, and the ability to lift up to 20 lb. Work is performed on‑site with exposure to the elements, confined spaces, heights, and potentially hazardous areas.
- Require at least one year of leasing or customer‑service experience; high school diploma or GED; valid driver’s license.
- Ability to sit for extended periods, climb stairs, lift up to 20 lb, and operate standard office equipment.
Benefits
RPM Living emphasizes a people‑first culture that includes top industry pay, comprehensive benefits, and clear pathways for career development through training and education. The company invites candidates to join an extraordinary journey with a focus on growth and employee well‑being.
RPM Living offers weekly pay for on‑site associates, comprehensive health coverage, employer‑paid mental health and wellness programs, additional insurance options, a 401(k) with generous matching, and numerous professional development opportunities. Employees also enjoy paid time off, floating holidays, volunteer days, and discounted perks such as Costco memberships and entertainment discounts.
- Weekly on‑site pay at apartment communities.
- Comprehensive health care coverage for full‑time associates.
- Employer‑paid employee assistance, mental health, and wellness programs.
- Additional insurance options: critical illness, hospital indemnity, accident coverage.
- 401(k) plan with a robust company match.
- Professional development, career growth, and role‑based learning plans.
- Paid time off, floating holidays, volunteer days, and discounted perks (Costco, entertainment, travel).
Training + Development
Information not given or found
