A global leader in power management, providing energy-efficient solutions for various industries.
The role involves supporting customers throughout the power system lifecycle, including startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergency situations. Candidates will manage small projects independently and lead field service teams on larger initiatives. They are responsible for generating timely and accurate service reports on work performed, product performance, and warranties, as well as providing recommendations to improve electrical systems. Utilization of digital tools such as laptops, iPads, infrared cameras, Google Glasses, and MS Teams enables effective remote work.
Applicants must have at least a high school diploma or GED with a minimum of two years of electrical or mechanical industry experience, or alternatively, a completed accredited trade program combined with five or more years of experience servicing electrical distribution or control systems. A valid driver’s license in good standing is required. A bachelor’s degree in engineering from an accredited institution is preferred, and candidates should possess at least one year of field service experience evaluating electrical distribution or control systems, including testing, troubleshooting, power quality measurements, and protective relay analysis.
No relocation assistance is provided; candidates must reside within a 60‑mile radius of Franklin, MA, although active‑duty military members are exempt from this geographic requirement. The position emphasizes local availability to ensure rapid response to customer needs.
Applicants who require a disability‑related accommodation in the job search, application, or interview process may contact the provided phone number. Benefit programs are offered, though specific options may vary based on eligibility factors such as geographic location, hire date, and collective bargaining agreements.