Leasing Professional

Description

• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Be the on-site Tour Guide, showing future residents needs, showing them around your communitys amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Prepare daily and weekly reports as needed
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction

Requirements

• Able to multitask and meet deadlines in a timely manner
• One or more years experience in property management, sales, or customer service.
• Excellent verbal and written communication skills
• High School diploma or equivalent.
• Have a strong working knowledge of the market and competitive set
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• May be required to lift up to 25 pounds without assistance.
• Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).
• Must be able to walk the property, which includes climbing stairs.
• Knowledge of Yardi or other industry software preferred
• Willing to work a flexible schedule, including weekends and holidays.

Benefits

• Voluntary Life/AD&D
• Legal/ID Theft Protection
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Short Term Disability
• Critical Illness Plan
• Employee Referral Bonus
• Employee Rewards and Recognition
• Paid Parental Leave (4 weeks)
• Pet Insurance
• Rent Discount (30%)
• Hospital Indemnity Plan
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Tuition Reimbursement($2,000/year)
• Employer Paid Life/AD&D

Training + Development

Interview process

Visa Sponsorship

Security clearance