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HVAC District Technical Sales Rep (DTR Northeast)
Rheem Manufacturing
Provide technical training and support for HVAC products to distributors and dealers.
12d ago
$79,900 - $138,024
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Philadelphia, PA
Field
Company Size
12,400 Employees
Service Specialisms
Manufacturing
Engineering
Technical Services
HVAC Systems
Water Heating
Pool & Spa Heating
Sustainability
Training
Sector Specialisms
Residential
Commercial
Industrial
Energy
Water
Buildings
Infrastructure
Utilities
Role
What you would be doing
remote support
on-site support
dealer development
claim investigation
warranty admin
reporting
- Practice best customer care through published standard labor allowance/claim administration, warranty administration, relationship damage control, and effective public relations.
- Maintain accurate records and prepare detailed reports on any recommendation or design change recommended, which improves product reliability.
- Notify, monitor and assist the Division on any product problems, modifications and alterations so as to help improve the overall image and quality of the Division’s products.
- Accomplish distributor and dealer development focusing upon product installation methods, product service and diagnostic methods, and new product introduction.
- Provide remote technical support regarding routine product installation and service issues via telephone, fax and/or e-mail and refer more complex issues to higher levels.
- Conduct investigations related to insurance or warranty claims with direct supervision of Manager and Manager, Engineering Investigations.
- Provide on-site technical support regarding routine product installation and service issues through face-to-face interaction and refer more complex issue to higher levels.
What you bring
hvac experience
bachelors degree
associates degree
nate certified
computer skills
communication skills
- 5+ years direct HVAC or industry experience
- Must be able to full perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb.
- Prior instructor/training experience preferred
- Ability to travel roughly 50% of the time
- Computer literate
- Bachelors Degree in related field
- Associates degree in technical field
- NATE certifications preferred
- Excellent verbal and written communication skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1925 Founded
Year Established
The company was started in 1925, marking a significant beginning in the HVAC and water heating industry.
Millions
Users Served
The company's products are used by millions of people worldwide, contributing to their comfort and energy needs.
- Known for providing energy-efficient solutions, Rheem has built a solid reputation across residential and commercial sectors.
- With a diverse portfolio, the company manufactures water heaters, HVAC systems, and air quality solutions.
- Rheem operates across North America, Latin America, Asia, and Europe, with manufacturing facilities in key regions.
- Their robust market presence is anchored by strategic partnerships and a wide range of products tailored to the needs of modern living and working environments.
- Customer Focus: We are committed to exceeding customer expectations by delivering quality, value, and innovation.
- Integrity: We act with integrity and fairness in all of our business dealings.
- Excellence: We strive for excellence in every aspect of our business and continually improve.
- Accountability: We take responsibility for our actions and outcomes.
- Sustainability: We are committed to sustainable business practices and minimizing environmental impact.
25% reduction
in greenhouse gas emissions
Achieved significant progress in reducing environmental impact through sustainable practices.
2050
Net Zero commitment
Aiming to achieve carbon neutrality by 2050, reflecting strong environmental responsibility.
- Focus on energy efficiency and reducing carbon footprints across product lines.
- Uses renewable energy sources and energy-efficient technologies in operations.
- Water heater products meet or exceed energy efficiency standards.
25% Leadership Roles
Female Representation
Women account for a significant portion of leadership roles within the organization.
- The organization fosters an inclusive and diverse workplace.
- The company promotes gender equality and actively works to balance gender representation across all levels.
- The company supports employee resource groups and initiatives to help diverse talent thrive.
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