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Senior SAP Configurator, FSM
Ugi Utilities, Inc.
Senior SAP Configurator for Field Service Management (FSM) responsible for configuring SAP to support business processes, testing changes, and providing end-user training.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Lancaster County, PA
Hybrid
Company Size
4,500 Employees
Service Specialisms
Natural Gas Distribution
Energy Services
Pipeline Safety
Infrastructure Maintenance
Emergency Response Services
Metering Services
Gas Supply and Procurement
Regulatory Compliance
Sector Specialisms
Natural Gas
Electric Utility
Energy
Infrastructure
Residential
Commercial
Industrial
Liquefied Natural Gas (LNG)
Role
What you would be doing
technology strategy
project documentation
project planning
change management
sap configuration
sdlc execution
- Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies.
- Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans.
- Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management.
- Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls.
- Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems.
- Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff.
- Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies.
- Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company.
- Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes.
- Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner.
- Provide 24x7 primary and/or secondary support to core applications considered business critical.
What you bring
itil
cobit5
analytical skills
sap fsm
sap certification
bachelor’s degree
- ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position).
- Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies.
- Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality.
- At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM.
- Preferred: SAP professional certification in one of the specific disiplines lists above.
- Experience in SAP S/4HANA and/or SAP WM is desired.
- 2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units.
- Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas.
- Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies.
- Bachelor’s degree in Computer Science, Information Systems, or equivalent discipline.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment drug screening
- criminal background check for safety-sensitive positions
Company
Overview
Dating back to 1882
Historical Milestone
Reflecting over a century of service and growth in the utility sector.
Over 700,000 customers
Customer Reach
Serving a significant portion of Pennsylvania's energy needs reliably.
- Delivering natural gas and electricity services across Pennsylvania.
- Operates in both residential and commercial sectors, ensuring reliable energy distribution.
- Focused on maintaining infrastructure and expanding its reach to new regions.
- Continually strives to enhance customer service and meet the evolving energy needs of communities.
- Safety First
- Customer Focus
- Integrity
- Accountability
- Excellence
- Innovation
- Sustainability
2050 Net Zero
GHG Emissions Target
Aiming to achieve net zero greenhouse gas emissions by the year 2050.
- Committed to reducing carbon footprint through renewable energy integration and improved energy efficiency.
- Supports environmental sustainability through conservation efforts, efficient resource management, and pollution reduction.
- Investing in new technologies to reduce operational emissions.
- Expanding renewable natural gas (RNG) and biogas projects.
X% female employees
Gender diversity in overall workforce
Percentage of female employees across the organization reflects a commitment to gender balance.
Y% leadership roles
Female representation in leadership
Percentage of female employees in leadership positions highlights progress toward gender equity at executive levels.
- Promotes a culture of respect, fairness, and inclusion for all employees.
- Works to provide equal opportunities for all employees regardless of background.
- Has set measurable goals to improve diversity at all levels of the organization.
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