Description

• Perform on‑site assessments of underground and aerial cable plant damages.
• Interview contractors, technicians, witnesses, police, homeowners, and other parties at damage sites.
• Photograph and document damage scenes to support liability determination.
• Coordinate with client locate companies and share relevant damage information.
• Analyze evidence to identify the liable third‑party for utility damage.
• Apply State Dig Laws, excavator requirements, and NESC standards.
• Build professional relationships with clients, contractors, technicians, and management.
• Obtain and compile job repair cost estimates from clients and contractors.
• Assemble case materials and email them to the local handling office.
• Assist the Claims Recovery team with follow‑up actions after site reviews.
• Produce monthly market reports and lead client meetings to review updates.
• Maintain knowledge of the PRG claims process.
• Sit, stand, and walk for extended periods; walk on uneven terrain in varying weather.
• Drive personal vehicle to damage sites, including day and night travel.
• Occasionally lift and carry up to 25 lb and bend, stoop, or reach as needed.

Requirements

Project Resources Group (PRG) is seeking a highly motivated and detail‑oriented Cable & Telecom Damage Specialist in the Lakeland, FL area. In this hands‑on role you will collect, analyze, and review evidence related to third‑party utility damages to determine liability. The position is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.

• Hold a valid driver’s license, reliable personal vehicle, and auto insurance meeting federal and state limits (100/300/100).
• Demonstrate strong written and verbal communication skills.
• Proficient in Microsoft Word and comfortable using shared computer systems.
• Exhibit strong analytical, logical reasoning, and multitasking abilities.
• Possess familiarity with the cable or utility locating industry; telephone industry experience and equipment costing is a plus.
• Background in business operations, attention to detail, and claims experience are desirable.

Benefits

The role offers a competitive salary ranging from $51,000 to $54,000 depending on experience, plus overtime for hours worked beyond 40 per week. Employees receive a comprehensive benefits package that includes mileage reimbursement, medical/dental/vision coverage, a 401(k) with company match, short‑term disability, paid time off, holidays, and additional supplemental insurances.

Training + Development

Interview process

Visa Sponsorship

Security clearance