Platform Housing Group is a leading housing provider delivering high-quality homes and services.
This role is working 35 hours per week on rota shift pattern. You will also participate in an out of hours standby rota, a minimum of three times per year, to provide occasional phone based support to our Retirement Living schemes.
As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
You will provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy/leasehold agreements will be a key part of the role.
If you have experience working with people in sheltered housing, housing management, residential care, home care, social services, or health services and have worked with a range of voluntary and statutory agencies to secure and coordinate care and support for older people, then we want to hear from you!
Are you a Housing Officer looking to make a difference? Do you have a passion for Specialist Housing or Supported Living?
We have an opportunity for a Retirement Housing Officer to join our team based in Leicestershire. The role will be predominantly based at our Arkwright House and Brookside Gardens properties, however you will be required to work at our other locations across Leicestershire on occasion to cover any period of absence.