Key Account Manager - TfNSW - Newcastle

Company logo
Hatch
Global multidisciplinary management, engineering and development consultancy solving complex challenges.
Lead business development and client management for TfNSW civil engineering projects.
10 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Newcastle, New South Wales, Australia
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Construction services
Architecture
Property Development
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Water Resources
Heavy Civil
Marine
Transport
Role
What you would be doing
client relations
team leadership
business development
project direction
contract negotiation
quality assurance
  • Developing new and maintaining existing client relationships;
  • Assist other staff in team situations and actively share technical knowledge and expertise;
  • Hiring and expanding the team;
  • Mentoring and development of technical staff;
  • Leading and providing support to business development and strategic initiatives, including preparation of proposals;
  • Project direction on various multi-discipline projects;
  • Liaising with other business sectors leaders within and outside of the organization; and,
  • Lead contract negotiations including variations, claims and commercial disputes, and ensure fulfilment of contract negotiations;
  • Provide vision and leadership to team members;
  • Approval of employee time, expenses and other management functions needed for day-to-day operations.
  • Collaborate on exciting projects to develop innovative solutions
  • Monitor output to ensure all of the teams’ work is completed to a high technical standard, within agreed budgets and timeframes, and in compliance with Hatch’s Business Systems;
What you bring
professional engineer
civil engineering
australian standards
tfnsw
project delivery
team leadership
  • Extensive industry experience as a Civil Engineer recognized by Clients at state level. There should be key milestones reached with Transport for New South Wales;
  • Ability to communicate effectively and professionally with all levels of staff and clients (both written and spoken);
  • Excellent analytical, problem-solving and decision-making skills;
  • Professional Engineer registered with Engineers Australia or other relevant country registration;
  • Excellent interpersonal and teamwork skills in complex and changing environments.
  • Experience and interest in business development initiatives, and in the development and maintenance of client relations;
  • Track record of delivering complex multidisciplinary projects on time and to budget.
  • Flexible in attitude and ability to both lead and direct a small team of technical staff;
  • Ability to both work as an individual or in a multidiscipline team with minimal supervision;
  • Sound knowledge of Australian Standards in current engineering and construction principles, methods and practices; for TfNSW and Australian Standards;
  • A relevant degree in Civil Engineering;
  • Understanding of design and analysis of roads, freeways, intersections and drainage;
Benefits
  • Long term career development
  • Flexible work environment
Training + Development
Information not given or found
Company
Overview
Founded in 1955
Year of Establishment
The company was established in 1955, marking the beginning of its engineering journey.
70+ Offices
Global Presence
Operates with over 70 offices, supporting projects worldwide.
  • Began as a small civil-engineering firm and expanded into metallurgy under its namesake leader.
  • Now employee-owned and independent, it has grown through strategic acquisitions of engineering firms across North America and beyond.
  • Offers end-to-end services—from concept and feasibility through design, construction management, and operations—in key sectors.
  • Projects include heavy industrial and mining operations, hydropower tunnels, green-steel plants, and rail & transit infrastructure.
  • Specialises in multidisciplinary engineering disciplines including structural, mechanical, civil, piping, electrical, and process design.
  • Known for integrating advanced tools like 3D parametric design, simulation, CFD, and proprietary Hatch software in project delivery.
  • Milestones include delivering North America’s Niagara Tunnel Project and pioneering high-current AP60 aluminium smelting pots.
  • Combines local insight with global expertise to support projects in over 150 countries.
Culture + Values
  • We believe in people, the power of diverse perspectives, and the value of collaboration.
  • We are committed to solving some of the world’s most complex challenges and creating sustainable solutions.
  • We focus on fostering a culture of trust and respect where all individuals are empowered to contribute their best work.
  • We embrace a growth mindset, prioritizing continuous learning and development.
  • We celebrate innovation, creativity, and an entrepreneurial spirit.
Environment + Sustainability
2050 Target
Net Zero Emissions Commitment
Committed to achieving net zero emissions, enhancing environmental resilience and reducing global impacts.
  • Works towards sustainable solutions, helping clients in energy, water, and infrastructure sectors.
  • Integrates sustainable practices in operations, focusing on renewable energy and circular economy principles.
  • Involved in large-scale projects to reduce greenhouse gas emissions and build environmental resilience.
Inclusion & Diversity
By 2030
Gender Balance Goal
Aims to achieve equal representation of women and men in leadership roles.
  • Promotes a culture of inclusion, where diverse backgrounds and perspectives are valued.
  • Has set clear targets for improving gender representation and inclusion within the workforce.
  • Reports on its progress towards diversity and inclusion through transparent metrics, focusing on increasing gender diversity at all levels.
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