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Sr. Director, Property Management Systems
Livcor, A Blackstone Portfolio Company
Lead strategy, implementation, and management of enterprise PMS platforms for real estate portfolio.
2d ago
$195,000 - $240,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chicago, IL
Office Full-Time
Company Size
500 Employees
Service Specialisms
Property Management
Asset Management
Operations Management
Resident Services
Leasing
Sector Specialisms
Multifamily Residential
Real Estate Investing
Asset Management
Property Management
Sustainability
Energy Efficiency
Community Development
Water Usage Reduction
Role
What you would be doing
pms modernization
system integration
data governance
release management
software deployment
vendor management
- Build and lead a high-performing team of product managers, analysts, and technical resources.
- Define and execute the long-term PMS strategy aligned with business goals, scalability needs, and digital transformation objectives.
- Lead enterprise PMS modernization initiatives, including vendor selection, implementation, and integration with internal systems (CRM, ERP, data warehouse, BI platforms, etc.).
- Manage budgets, licensing, and resource allocations related to PMS systems and related tools.
- Ensure PMS data quality, governance, and consistency for enterprise reporting and analytics.
- Drive user enablement and adoption strategies through training, documentation, and change management programs.
- Provide executive-level updates, business case justifications, and ROI analysis for major PMS initiatives.
- Serve as a trusted business partner to Operations, Asset Management, Accounting, and IT, aligning system capabilities with evolving business requirements.
- Manage product enhancements, release testing, and change control processes.
- Own vendor relationships, including contract negotiations, performance monitoring, and escalation management.
- Oversee the design, deployment, configuration, and ongoing support of PMS software across multiple properties or portfolios.
- Champion a culture of continuous improvement by collecting user feedback and optimizing workflows.
What you bring
10+ years
bachelor's
project management
yardi
bi
leadership
- 10+ years of experience in enterprise software, technology leadership, or business systems management.
- Sid Fein
- Strong project management experience with large-scale software deployments.
- Bachelor's degree or School of Hard Knocks
- Highly motivated, energetic, and organized
- An excellent team player who enjoys working with others and has strong interpersonal skills.
- 5+ years in a leadership role directly managing PMS platforms such as Yardi, RealPage, Entrata, or equivalent.
- Deep understanding of property management operations, leasing workflows, accounting processes, and tenant lifecycle management.
- Ability to communicate analytic and data solutions in an actionable manner to business managers
- Experience in end-to-end implementation of BI projects for developing a portfolio of scorecards, KPIs, reports & dashboards
- Demonstrated success in leading cross-functional teams and managing third-party vendors.
- Preferred experience in real estate investment, multifamily housing, or hospitality operations.
- Proven ability to partner with senior business stakeholders and executive leadership.
- Strong communication skills, with the ability to initiate and drive projects proactively and accurately with a large, diverse team
- Generous 401(k) match to help you plan for the future
- Hybrid work model with offices in Chicago, NYC, and Atlanta
- Fertility, adoption, and surrogacy support to grow your family your way
- Comprehensive health benefits, including medical, dental, and vision
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Interview process
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Security clearanceInformation not given or found
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Company
Overview
- A leading property management company with a focus on maximizing the value of residential real estate assets.
- Operates as a Blackstone portfolio company, leveraging vast resources and expertise to optimize real estate investments.
- Manages a diverse portfolio spanning residential, commercial, and industrial properties, offering comprehensive asset management solutions.
- Combines innovative property management with strategic operational excellence to enhance tenant experiences and asset values.
- Known for its strong market presence and commitment to delivering high-quality living spaces across the U.S.
- Specializes in transforming communities through property improvements, tech-driven management, and tenant-centric services.
- The work environment is supportive, inclusive, and equitable, with caring for one another as a daily practice.
- Sustainable standards are embraced that are good for residents, good for business, and good for the environment, creating a 'win-win-win' for everyone.
- Commitment to fixing mistakes with apologies when errors occur.
- Kindness is a key aspect of the culture.
- People come first, and the community is always a priority.
- A continuous focus on improvement, with the belief that today should be better than yesterday (BTTY)
100% LED
Lighting Conversion
Converted all common-area lighting to energy-efficient LED bulbs.
$13M invested
LED Lighting Projects
Spent over $13 million on LED lighting initiatives in 2020–2021, achieving measurable energy savings.
9.2 MW solar
On-site Solar Capacity
Installed solar power systems capable of powering approximately 2,800 homes.
75 ENERGY STAR properties
Certified Properties
75 properties achieved ENERGY STAR certification in 2023 for energy efficiency.
- Scaling deployment of EV-charging stations across communities
- Adopting water-efficiency measures including smart irrigation, leak detection, high-performance low-flow fixtures, and smart valve technology
- Benchmarking 100% of portfolio in ENERGY STAR Portfolio Manager for energy, water, and waste
- Established KPI to execute $3 million in energy-efficiency projects targeting reduction of over 1,000 tons of common-area COâ‚‚ annually
- Validated GHG inventory per GHG Protocol and developed management plan
- Mission to cultivate a diverse team of best and brightest; zero‑tolerance for discrimination
- Definitions of DEIB values: Diversity, Equity, Inclusion, Belonging (as stated)
- Focus on recruiting, recognizing and promoting diverse talent throughout organization
- Encourage environments where people feel seen, heard and valued; invited to 'Be you. Be real. Be open.'
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