Leasing Associate

Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles signing leases and acts as a landlord on behalf of property owners.

• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self‑guided, and in‑person tours
• Greet and qualify prospects using guest cards in Lead Management Software; assist with applications and deposits while adhering to Fair Housing requirements
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for Community Manager approval
• Follow up with applicants on their status and obtain new residents' signatures on paperwork
• Show apartments, close sales, prepare units for move‑ins, and provide community orientation
• Assist in maintaining an active and effective social media presence for the property
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and service requests
• Conduct all functions necessary to close the sale, including appointments, lead generation, tours, showroom maintenance, and follow‑up
• Utilize marketing strategies within the budget and plan (e.g., competitive rates, referrals, promotions, locators, outreach)
• Complete all paperwork for lease generation, move‑in, check‑out, and peak periods in a timely manner
• Attend weekly and daily goal‑setting meetings as appropriate
• Collaborate with the property maintenance team to ensure prompt completion of resident service requests

Requirements

Candidates should have an associate’s degree or equivalent, or six months to one year of related experience, along with proficiency in Microsoft Office and property‑management software. A valid driver’s license is required.

Physical requirements include extended periods of sitting, occasional stair climbing, the ability to read documents and screens, lift up to 20 lb, and use mobile devices for work‑related tasks. The work environment is primarily an on‑site office setting with occasional exposure to outdoor elements and an open, noisy office space.

Benefits

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a clear path for upward mobility through career training and education. Join us and start your extraordinary journey today.

RPM Living offers weekly pay, comprehensive health coverage, employer‑paid assistance programs, ancillary insurance, a 401(k) with robust company match, professional development opportunities, DEIB initiatives, paid time off with floating holidays and volunteer days, and discounted perks such as Costco membership and entertainment discounts. Employment is contingent upon successful background check and a valid driver’s license; RPM is an equal‑opportunity employer.

• Secure resident retention by planning resident functions and attending after‑hours events as host

Training + Development

Interview process

Visa Sponsorship

Security clearance