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Quality Supervisor - Telecom, Security & LSS
Ies Communications
IES Communications provides design, installation, and support for integrated communication systems.
Oversees quality training team to enforce telecom/security standards and drive process improvements.
5d ago
$80 - $100
Intermediate (4-7 years)
Full Time
Mesa, AZ
Onsite
Company Size
1,000 Employees
Service Specialisms
Communications
Technology Solutions
Networking
Security Systems
Data Services
Audio Visual Systems
Consulting
Project Management
Sector Specialisms
Construction
Data Center
Audio Visual
Security
Life Safety
WiFi
Distributed Antenna Systems (DAS)
Copper Infrastructure Solutions
Role
What you would be doing
quality procedures
documentation controls
quality tools
data monitoring
specification compliance
process improvement
Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
Make suggestions for changes and improvements and how to implement them.
Mentor team members to achieve goals; professional and personal.
Set up and maintain controls and documentation procedures.
Monitor performance by gathering relevant data and producing data and recommendations.
Maintain technical knowledge by attending educational workshops, reviewing publications
Proactively look for ways to reduce waste and increase efficiency.
Use relevant quality tools to make sure managers and other staff understand how to improve the business.
Review reports done by team to ensure customer requirements are met.
Operate as a team member of management
Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
Ensure that manufacturers’ specifications are met.
Define and train quality procedures to team and operations staff.
Monitor team to confirm we are working as effectively as possible.
What you bring
bicsi technician
microsoft office
project management
problem solving
5 years
training experience
High School diploma or equivalent.
Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
Must be able to lead and work as part of a team.
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
Prefer BICSI trainer certification.
Regular attendance is mandatory.
Strong verbal and written communication skills
Must have working knowledge of arithmetic, algebra, geometry and their applications.
Possess good knowledge of arithmetic, algebra, geometry and their application.
Must meet Company minimum driving standards.
Working knowledge of construction process (bid process, project management, delegation, financial etc.
Must be able to organize and plan your work and work of others.
Must be able to learn and teach Company and customer project management systems.
Skilled in numerical and statistical analysis.
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
Working knowledge of instructional design and adult learning theory practice preferred
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
Must be able to travel within the branch territory and/or regional territory as needed.
Must have BICSI Technician certification
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
Ability to determine the kind of tools and equipment needed to do a job.
For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds.
Must have a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
Must have a minimum of three (3) years training experience or related role.
Benefits
Company Paid Life Insurance
Company 401K plan with Employer Contribution Match
Competitive Pay
Estimated 50% travel
Choice of Dental and Vision Coverage
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Auto and Home Insurance Discount Programs
Company Paid Time Off
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Founded with a vision to deliver top-tier communication solutions, IES Communications has rapidly expanded to become a leader in integrated communication systems.
With a focus on providing high-quality design and installation services, IES Communications partners with clients across various industries to create customized, reliable solutions.
The company offers cutting-edge technologies and services for commercial, residential, and industrial sectors, ensuring seamless communication networks.
IES Communications has been involved in landmark projects, providing voice, data, video, and security integration across diverse environments.
Notable for their ability to tackle complex and large-scale installations, the company has become a trusted provider for major infrastructure and utilities projects.
From smart office solutions to large-scale industrial facilities, IES Communications’ expertise spans the full spectrum of integrated communication needs.
Culture + Values
Safety First
Innovation
Collaboration
Customer-Centric
Accountability
Environment + Sustainability
by 2030
Net Zero Target
Aims to achieve net zero emissions.
Commitment to reducing environmental impact through sustainable solutions
Focus on energy efficiency and waste reduction
Implementation of green technologies across operations
Inclusion & Diversity
Commitment to building a diverse and inclusive workforce
Continuous efforts to provide equal opportunity in hiring and career advancement
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