2025-16697 at A.B. May Heating, A/C, Plumbing & Electrical in Kansas City, MO | Kablio

Role

Call existing customers to inform of promotions
Handle inbound and outbound customer calls in a professional and courteous manner.
Schedule service appointments.
Maintain accurate customer records and update information in our database.
Follow up with customers to ensure their satisfaction with our services.
Respond to customer inquiries, resolve issues, and provide information about our services.

To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
Strong problem-solving abilities and attention to detail.
Proficiency in using computer systems and software applications.
High school diploma or equivalent
Excellent communication and interpersonal skills.
Previous customer service experience, preferably in a home services or related industry.
Ability to work independently and as part of a team.

Insurance Life, AD&D, and long-term disability included; optional short-term and gap coverage
Paid parental leave
Savings Accounts FSA and HSA contribution options
Tuition Reimbursement
Health Coverage Employer-paid medical, dental, and vision plan options
Retirement 401(k) available upon hire with employer match; Traditional and Roth options
Paid time off and holidays

Information not given or found

Information not given or found

Company

They specialize in heating, air conditioning, plumbing, and electrical solutions.
Their team handles everything from routine maintenance to complex installations and repairs.
They focus on providing high-quality, reliable service to both residential and commercial clients.
Their success is built on a strong foundation of expert technicians and a customer-first approach.
They provide tailored solutions that ensure comfort and safety in homes and businesses alike.
The company serves a wide range of clients, from homeowners to large commercial enterprises.
They stand out for their ability to respond quickly in emergency situations, ensuring minimal downtime.

Integrity - Always doing the right thing for our customers, employees, and community.
Respect - Treating others the way we would like to be treated, with honesty, fairness, and transparency.
Excellence - Continuously striving for the highest quality in everything we do, from customer service to the products we deliver.
Customer Commitment - Putting the customer at the heart of everything we do and building long-term relationships based on trust.

Committed to promoting sustainability through energy-efficient products and services.
Focuses on providing green technology solutions, such as energy-efficient HVAC systems, to reduce environmental impact.
Ongoing commitment to reducing carbon footprints by offering products that promote energy efficiency.

Actively supports an inclusive and diverse workforce.
Has set clear goals to ensure fair representation across all levels of the organization.
Aims to foster an environment where all employees feel valued, supported, and empowered to succeed.