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Sr.Service Engineer
Johnson Controls
Frontline HVAC maintenance engineer handling service, upgrades, energy efficiency, and sales.
5d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chennai, Tamil Nadu, India
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
system upgrades
preventive maintenance
equipment uptime
margin delivery
revenue pipeline
customer nps
- Executing Services against any breakdown Complaint as per agreed TAT with customer.
- Providing front line technical solutions on system upgradations to customer.
- Responsible for Margin delivery for LNM and PSA contracts.
- Maintaining Zero open complaint calls beyond agreed TAT.
- Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity.
- Maintaining NPS(Customer Satisfaction) Score > 70 for his region.
- Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule.
- Responsible for AR collection as T&C.
- Maintaining equipment uptime with targeted Energy efficiency.
- Responsible for maintaining EHS at facilities under every service deliverables liabilities.
What you bring
sales acumen
crm
servicemax
digitization
energy auditing
presentation
- Have sales Acumen for leading service operations business in his region at front line .
- Ability to learn new evolutions like significance of Digitization in HVAC technology.
- Hands on with CRM/ServiceMax for reporting .
- Travel friendly for outstations (other than Delhi NCR region in north) whenever required .
- Have presentation skills , to represent new upgrades to customer periodically and provide proactive service advisories.
- Knows Energy auditing and performance testing of chillers , Plant room and connected Air Distribution system .
- Knows energy conservation and sustainability offerings .
- Flexible for working on odd hours based on the critical Breakdown calls .
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Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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