HVAC Service Technician at Crete United in Hooksett, NH | USD35-45 | Kablio

Role

Description

tool use

system checks

service reports

customer communication

scheduling

knowledge updates

Schedules arrival and departure with customers
Signs up for memberships and technical organizations to improve knowledge and skills.
Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
Promptly and accurately completes all required paperwork.
Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
Keeps technical knowledge current regarding equipment and concepts.
Ensures customers’ questions/concerns have been addressed before leaving the worksite.
Completes service reports daily; obtains customer signature on all service reports.
Keeps supervisor and manager informed of new developments, changes, or customer complaints.
Uses proper tools and instruments while troubleshooting.
Consistently checks system operations and safety and limit controls before leaving job locations.
Communicates tactfully to offer suggestions if system problems are caused by the customer.

Requirements

epa certified

driver’s license

hvac

leadership

refrigeration

5 years

Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
Valid Driver’s License
Ability to Lead / Mentor / Train up to 4 HVAC Technicians in light commercial and residential work.
Able to follow and utilize troubleshooting guides to identify problems in a short period of time
Ability to read electronic schematics.
Universally EPA Certified
Ability to work as part of a team with a strong sense of teamwork. Highly motivated.
Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls, and packaged HVAC equipment.
NH Gas license preferred
Strong critical thinking, attention to detail, problem recognition and problem-solving skills
5 years of commercial HVAC maintenance experience
High School diploma/GED required + equivalent work experience.
Previous Leadership / Management / Mentorship experience
Demonstrated refrigeration and controls experience.
Ability to lift up to 70 pounds.
Able to respond to the workload of service calls in a professional manner.
Ability to work well under pressure and to the deadline.
Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, control systems, boilers, and air handling systems.

Benefits

Health insurance
Highly competitive hourly base rate, depending upon experience.
Medical, dental, vision, PTO, and life insurance benefits
Paid Training
Dental insurance
Vision insurance
Company Vehicle
Paid time off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide world-class engineering, procurement, and construction services.
Recognized for its expertise in large-scale projects across multiple sectors, including energy and infrastructure.
Delivers complex projects from conception to completion, ensuring timely and cost-effective execution.
Has built a strong reputation for innovation, safety, and reliability, consistently exceeding client expectations.
Key projects include major infrastructure, industrial plants, and energy facilities across the globe.
Comprehensive services include detailed engineering, project management, procurement, and on-site construction.
Specializes in renewable energy solutions, contributing to global sustainability efforts through green energy projects.
Known for tackling challenging, large-scale projects that require advanced technical and operational knowledge.

Culture + Values

COLLABORATION – We are truly united to achieve great things. When we hear each other and work together, we can reach smart, achievable solutions faster.
TRANSPARENCY – Open communication is the name of the game. We lay all the details on the table so that we can see around more corners and be proactive in all things.
RELENTLESSNESS – “Can’t” isn’t in our vocabulary. We work tirelessly to find a way, no matter the circumstance. Every challenge is an opportunity to succeed.
HUMILITY – No job is too small. No individual is above putting in the work. We keep our nose to the grindstone at every level of leadership.
OPEN‑MINDEDNESS – We don’t believe in hierarchy. We do believe that great ideas can come from anywhere. We’re respectful of our differences because that’s what helps us grow.

Environment + Sustainability

6 million

Emissions Saved

Metric tons of CO₂ equivalent emissions have been saved to date through various initiatives.

250 Panels

Solar Installation

Solar panels installed at Piper Electric’s Colorado facility, contributing to renewable energy generation.

50%+

Energy Savings

Operational cost savings achieved through a methane co-generation system at a water plant.

Net-zero energy by 2040: generate more energy than we consume.
Net-zero carbon fleet by 2040: 100% EV, biofuel, or hybrid fleet charging fully on-site, with trees planted to offset remaining emissions.
Net-zero waste by 2040: 90% of our waste streams diverted from landfills.
Strive for net-zero carbon in fleet by 2024, net-zero waste by 2035, reduce energy and water use by 10% by 2026, and achieve 20% avoided emissions by 2025.
Implemented LED lighting with sensors and low-flow fixtures.
Colorado HVAC chiller replacement project saving $10k-$12k/year and reducing emissions by 16%; HVAC redesign reducing emissions by 42%.

Inclusion & Diversity

20% diverse leadership

Leadership Diversity Goal

Aiming for 20% diverse representation on leadership teams by 2030.

50+ women apprentices

Women in Apprenticeships

Targeting over 50 women in the apprenticeship program by 2030.

15%+ veterans workforce

Veteran Workforce Initiative

Aiming for veterans to comprise at least 15% of the workforce by 2030.

Outreach program to develop future leaders through HBCU initiatives.
Diversity & inclusivity initiatives focusing on leadership and trades.

Articles

Energy Audits & Facility Assessments: A 6‑Part Video Series

Spring Readiness: Key HVAC Start‑Up Checks for Commercial Buildings

Strategic Steps Toward Net Zero in Hospitality

Role

Description

tool use

system checks

service reports

customer communication

scheduling

knowledge updates

Schedules arrival and departure with customers
Signs up for memberships and technical organizations to improve knowledge and skills.
Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
Promptly and accurately completes all required paperwork.
Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
Keeps technical knowledge current regarding equipment and concepts.
Ensures customers’ questions/concerns have been addressed before leaving the worksite.
Completes service reports daily; obtains customer signature on all service reports.
Keeps supervisor and manager informed of new developments, changes, or customer complaints.
Uses proper tools and instruments while troubleshooting.
Consistently checks system operations and safety and limit controls before leaving job locations.
Communicates tactfully to offer suggestions if system problems are caused by the customer.

Requirements

epa certified

driver’s license

hvac

leadership

refrigeration

5 years

Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
Valid Driver’s License
Ability to Lead / Mentor / Train up to 4 HVAC Technicians in light commercial and residential work.
Able to follow and utilize troubleshooting guides to identify problems in a short period of time
Ability to read electronic schematics.
Universally EPA Certified
Ability to work as part of a team with a strong sense of teamwork. Highly motivated.
Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls, and packaged HVAC equipment.
NH Gas license preferred
Strong critical thinking, attention to detail, problem recognition and problem-solving skills
5 years of commercial HVAC maintenance experience
High School diploma/GED required + equivalent work experience.
Previous Leadership / Management / Mentorship experience
Demonstrated refrigeration and controls experience.
Ability to lift up to 70 pounds.
Able to respond to the workload of service calls in a professional manner.
Ability to work well under pressure and to the deadline.
Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, control systems, boilers, and air handling systems.

Benefits

Health insurance
Highly competitive hourly base rate, depending upon experience.
Medical, dental, vision, PTO, and life insurance benefits
Paid Training
Dental insurance
Vision insurance
Company Vehicle
Paid time off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide world-class engineering, procurement, and construction services.
Recognized for its expertise in large-scale projects across multiple sectors, including energy and infrastructure.
Delivers complex projects from conception to completion, ensuring timely and cost-effective execution.
Has built a strong reputation for innovation, safety, and reliability, consistently exceeding client expectations.
Key projects include major infrastructure, industrial plants, and energy facilities across the globe.
Comprehensive services include detailed engineering, project management, procurement, and on-site construction.
Specializes in renewable energy solutions, contributing to global sustainability efforts through green energy projects.
Known for tackling challenging, large-scale projects that require advanced technical and operational knowledge.

Culture + Values

COLLABORATION – We are truly united to achieve great things. When we hear each other and work together, we can reach smart, achievable solutions faster.
TRANSPARENCY – Open communication is the name of the game. We lay all the details on the table so that we can see around more corners and be proactive in all things.
RELENTLESSNESS – “Can’t” isn’t in our vocabulary. We work tirelessly to find a way, no matter the circumstance. Every challenge is an opportunity to succeed.
HUMILITY – No job is too small. No individual is above putting in the work. We keep our nose to the grindstone at every level of leadership.
OPEN‑MINDEDNESS – We don’t believe in hierarchy. We do believe that great ideas can come from anywhere. We’re respectful of our differences because that’s what helps us grow.

Environment + Sustainability

6 million

Emissions Saved

Metric tons of CO₂ equivalent emissions have been saved to date through various initiatives.

250 Panels

Solar Installation

Solar panels installed at Piper Electric’s Colorado facility, contributing to renewable energy generation.

50%+

Energy Savings

Operational cost savings achieved through a methane co-generation system at a water plant.

Net-zero energy by 2040: generate more energy than we consume.
Net-zero carbon fleet by 2040: 100% EV, biofuel, or hybrid fleet charging fully on-site, with trees planted to offset remaining emissions.
Net-zero waste by 2040: 90% of our waste streams diverted from landfills.
Strive for net-zero carbon in fleet by 2024, net-zero waste by 2035, reduce energy and water use by 10% by 2026, and achieve 20% avoided emissions by 2025.
Implemented LED lighting with sensors and low-flow fixtures.
Colorado HVAC chiller replacement project saving $10k-$12k/year and reducing emissions by 16%; HVAC redesign reducing emissions by 42%.