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Community Manager - 33
Lakeshore Management
Provide leadership and management for a community, including administration, maintenance, leasing, and resident relations.
24d ago
$75,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Oak Park Terrace, WI
Onsite
Company Size
500 Employees
Service Specialisms
Property Management
Community Management
Real Estate Investment
Property Development
Construction Services
Turnkey Solutions
Design and Architecture
Project Management
Sector Specialisms
Manufactured Home Communities
Affordable Housing
Multi-Family Communities
All-Ages Communities
55+ Retirement Communities
Role
What you would be doing
rents collection
property maintenance
team management
sales marketing
budget management
weekly visits
- Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees
- Ensures that all rents are collected by months end and handles delinquent accounts
- Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.
- Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craigs list, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork
- Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
- Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property
- Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
- Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance
- Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure
- Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget
- Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
- Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete
What you bring
bilingual
budget development
office productivity
leadership
integrity
management experience
- Bilingual in English/Spanish, preferred.
- Experience with budget development and monitoring and financial management and analysis
- Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing.
- Moderate proficiency in office productivity software; knowledge of rent management software preferred
- Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.
- Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
- Demonstrated leadership, guidance and ability to delegate priority tasks
- Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.
- Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
- 3 years of related management experience in retail, hospitality or property management preferred
- High School diploma Equivalent is required, College degree preferred
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment background screening, including a drug test
Company
Overview
- Founded to manage and operate manufactured home communities, the company has built a solid reputation over the years.
- Focused on providing quality, affordable housing options across the United States, they manage properties in multiple states.
- Known for their dedication to creating safe and well-maintained communities for residents.
- Their portfolio spans a diverse range of residential developments, ensuring long-term stability and growth for their properties.
- Significantly expanded since its inception, with a strong presence in the residential and commercial real estate sectors.
- Specialize in managing properties that cater to a wide variety of residents, offering personalized service and a focus on customer satisfaction.
- Standout projects include the revitalization of older manufactured home parks, bringing new life and value to the communities.
- Ability to scale operations efficiently allows them to maintain quality service while growing their network of managed properties.
- Focusing on residents and empowering employees to recognize their role in the company's success.
- Committed to a value-add approach, prioritizing community improvement and a long-term ownership strategy.
- Committed to resident satisfaction through high-quality, affordable housing in family and 55+ communities.
- Focus on employee development through training, internal promotion opportunities, and building a skilled and motivated team.
- Driven by leadership attributes such as integrity, transparency, empathy, teamwork, accountability, continuous improvement, and achieving results.
- Actively hires U.S. veterans and military spouses as part of broad recruitment strategy.
- States welcoming diversity on team to better meet diverse resident needs and expectations.
- Values diversity of employee backgrounds and paths, emphasizing those differences as a strength.
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