Account Customer Service Representative at Surface Experts Of Northeast Philadelphia in Vancouver, WA | USD38,000-55,000 | Kablio

Role

Description

repair booking

client rapport

sales review

market leadership

unit assessment

on-site visits

Educate on our services and book repairs
Build rapport with decision maker
Work from home includes reviewing sales route, prep calls, and minimal admin work
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Walk through a unit to assess opportunities
On-site visits, phone calls and email follow-ups

Requirements

driver's license

clean driving

communication

problem solving

rapport

Licensed to operate a passenger car and have a clean driving record
Work with a variety of industries including Property Management, Hotels, Movers, Builders... etc.
Strong written and verbal communication skills
Work Smart
Be a Problem Solver
Strong rapport skills and persistence
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
QSEHRA contribution

Benefits

Flexible schedule
Ten-minute check-in with the Owner
Wellness resources
Competitive salary with a base + commission + bonuses structure
Accruable vacation
Paid time off
You will choose your sales route with an average of 12-15 appointments per day (all leads are provided)
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Great Work - Life Balance (No weekends, late nights or out of market travel)
Free uniforms
Paid holidays including your birthday!
Bonus potential from day one!
Great Work - Life Balance (No weekends, late nights or out of market t
Paid training
Car allowance
Company cell phone
Paid Training
No prior industry experience, degree, or formal sales experience is needed. Training will be provided. We offer an annual trip to Surface Experts corporate for sales training from world-class experts

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Expertise in transforming damaged surfaces into like-new conditions, reducing the need for replacement.
Specializes in repairing a variety of surfaces, including countertops, bathtubs, sinks, and floors.
Serves both residential and commercial sectors, addressing needs for homeowners, businesses, and property managers.
Employs advanced techniques and eco-friendly solutions for efficient and affordable surface restoration.
Known for excellence and reliability in Northeast Philadelphia through skilled surface restoration services.
Tackles common issues like chips, cracks, and discoloration on high-traffic surfaces such as countertops and bathtubs.
A team of skilled technicians ensures high-quality craftsmanship and lasting results.
Promotes sustainability by reducing waste and avoiding costly full replacements.

Culture + Values

Veteran‑owned small business
Mission: “To develop outstanding teams by investing in strong relationships.”
Commitment: “Provide a service that exceeds customer expectation through solid communication and exceptional surface repair.”
CARE: Consistency, Access, Response and Ethics
Core Values (copied exactly):

• Serve Others – Put Relationships First – No Jerks – Be Humble

• Be a Problem Solver – Be Curious – Seek to Understand the Cause of the Problem – Work Smart – Constantly Improve

• Trust the Process – Be Organized – Be Teachable – Put Business Needs Above Personal Wants

Environment + Sustainability

Mission emphasis on 'reducing the waste of time, money, and materials which end up in landfills.'
Repairs help 'reduce waste' and avoid supply-chain delays by repairing rather than replacing materials
Typical repair uses only 1–2 tablespoons of product – minimizes material use

Inclusion & Diversity

Articles

Surface Experts - Locations

Surface Experts LinkedIn

Role

Description

repair booking

client rapport

sales review

market leadership

unit assessment

on-site visits

Educate on our services and book repairs
Build rapport with decision maker
Work from home includes reviewing sales route, prep calls, and minimal admin work
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Walk through a unit to assess opportunities
On-site visits, phone calls and email follow-ups

Requirements

driver's license

clean driving

communication

problem solving

rapport

Licensed to operate a passenger car and have a clean driving record
Work with a variety of industries including Property Management, Hotels, Movers, Builders... etc.
Strong written and verbal communication skills
Work Smart
Be a Problem Solver
Strong rapport skills and persistence
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
QSEHRA contribution

Benefits

Flexible schedule
Ten-minute check-in with the Owner
Wellness resources
Competitive salary with a base + commission + bonuses structure
Accruable vacation
Paid time off
You will choose your sales route with an average of 12-15 appointments per day (all leads are provided)
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Great Work - Life Balance (No weekends, late nights or out of market travel)
Free uniforms
Paid holidays including your birthday!
Bonus potential from day one!
Great Work - Life Balance (No weekends, late nights or out of market t
Paid training
Car allowance
Company cell phone
Paid Training
No prior industry experience, degree, or formal sales experience is needed. Training will be provided. We offer an annual trip to Surface Experts corporate for sales training from world-class experts

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found