Description

Key responsibilities include providing technical support through in‑person visits, phone, and email; troubleshooting and solving installation, maintenance, and site‑condition issues; and conducting claim inspections and technical evaluations in the field. The representative must submit detailed reports, including observations, photographs, and samples, within 48 hours. Additional duties involve installing soft‑surface materials for trade shows and mock‑ups, delivering hands‑on training and seminars, and administering POWERBOND and broadloom certification tests.

• Provide in‑person, phone, and email technical support for product installation, maintenance, and site conditions.
• Troubleshoot and resolve customer issues, conducting claim inspections and detailed field evaluations.
• Submit comprehensive reports with observations, photos, and samples within 48 hours.
• Install soft‑surface materials (carpet tile, POWERBOND, broadloom) for trade shows, mock‑ups, and field testing.
• Lead hands‑on training sessions, seminars, and POWERBOND/broadloom certification exams.
• Travel 50‑75 % of the time with account executives to support sales calls across the western U.S., Western Canada, and occasional international sites.
• Apply flooring installation expertise, especially with POWERBOND, woven, and tufted broadloom.

Requirements

The ideal candidate would be based in Southern California, Las Vegas, or Texas, allowing for efficient coverage of the western United States and Western Canada. Travel is a core component of the position, with occasional trips outside North America.

The role requires intermediate to advanced computer skills (MS Office) and strong verbal communication abilities; bilingual ability is preferred but not required. Candidates should have flooring installation experience, especially with POWERBOND, woven, and tufted broadloom, and possess professionalism, reliability, a strong work ethic, and the ability to travel extensively.

• Utilize intermediate to advanced MS Office skills and communicate effectively with customers and internal teams.
• Demonstrate professionalism, reliability, strong work ethic, and willingness to travel extensively.

Benefits

Tarkett offers a commitment to safety as a top priority, along with competitive compensation, benefits, retirement plans, and flexible work arrangements. The company emphasizes career growth, stability, and a sustainable manufacturing approach that uses renewable energy and a closed‑loop water recycling process, aiming to reduce greenhouse emissions and water consumption.

• Receive competitive salary, benefits, retirement options, and flexible work arrangements.

Training + Development

Interview process

Visa Sponsorship

Security clearance