Assistant Manager
Vita Student
Assist GM in managing daily ops of luxury residential property, overseeing staff and tenants.
8 days ago ago
£33,000
Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Manchester, England, United Kingdom
Onsite
Company Size
241 Employees
Service Specialisms
Student Accommodation
Customer Service
Hospitality
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
safety compliance
emergency response
maintenance coordination
tenant management
marketing
- Health & Safety/Compliance - Enforce building rules and regulations, ensuring adherence to laws and safety standards.
- Emergency Response – A primary of contact for emergencies, coordinating necessary actions during critical situations
- Leadership – Collaborate with the General Manager to motivate the team effectively, providing clear communication and positive work environment with a focus on a high level of empathy and understanding to achieve optimal results
- Tenant Management – Handle resident enquiries, addressing complaints, resolving disputes, and maintaining positive relationships with tenants and guests.
- Maintenance Oversight - Coordinate repairs and maintenance requests with maintenance operatives and contractors. Inspect property for issues ensuring timely completion of works.
- Marketing & Event Management - Assist with marketing vacant studios, showcasing properties to potential tenants, and managing the leasing process. Organise events and initiatives to foster a positive community atmosphere
What you bring
brand ambassador
luxury service
flexibility
people management
leadership
communication
- A luxury brand ambassador with experience delivering a premium / luxury brand service or product
- Flexibility: An ability and enthusiasm for working in a varied job with rotating shift patterns, days and hours. Shifts can start as early as 7am and finish as late as 9pm with an expectation of doing 2 late finishes per week and 1 weekend in 3.
- A hands-on attitude, combined with strong communication and people management skills.
- An experienced and accomplished leader with excellent interpersonal skills and the ability to motivate, lead and develop teams effectively.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- no right to work sponsorship is offered; applicants requiring sponsorship will not be progressed.
- employment offers are subject to pre‑employment checks, including dbs (disclosure & barring service) checks.
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Company
Overview
2012
Foundation Year
The company was established in 2012 as the starting point of its mission to modernize student accommodations.
29 Communities
Properties Operated
Operates and manages 29 student accommodation communities across the UK and Spain.
10,009 Beds
Accommodation Capacity
Provides housing for over 10,000 students across its portfolio of properties.
£600m Deal
Major Financing
Secured a landmark £600 million funding deal to support its development projects.
- Modernising characterless student halls into vibrant, amenity-rich homes.
- Specialises in residential student accommodation entwined with hospitality-style amenities.
- Standout: Career-launching events and alumni support, including a global network.
- Unusual detail: Repurposes disused offices into high-rise student hubs with gyms, cinemas, coworking spaces.
- We create a vibrant and welcoming community.
- We provide a home that supports student success and wellbeing.
- We innovate and continuously improve to create exceptional living experiences.
- We are always committed to being transparent, honest, and accountable.
- We embrace diversity and strive to create a culture where everyone feels included and valued.
Net Zero by 2050
Environmental Commitment
Striving to achieve net zero status by the year 2050.
50% Reduction
Carbon Emissions Goal
Aiming to reduce operational carbon emissions by half by 2030.
- All new developments adhere to sustainability criteria, including energy-efficient systems and sustainable building materials.
- Operational properties are increasingly using renewable energy sources.
- Focus on reducing waste and increasing recycling across all sites.
- Working towards reducing water consumption and improving efficiency in all properties.
40%
Gender Balance in Leadership
Female representation in senior leadership roles within the organization.
- Committed to fostering an inclusive and diverse workplace.
- Focus on equal opportunities and striving for gender balance in leadership roles.
- Continuously improving gender representation across all teams.
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