Responds to work orders in a timely manner, including after hours on-call maintenance requests. Participates in the on-call rotation with the rest of the Maintenance Team (where applicable).
Maintain pools/spas/fountains, chemicals, logs, and associated safety equipment (NOTE: This responsibility is community specific.)
Troubleshoot, diagnose, repair, and replace the following: appliances, electrical, HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters).
Conduct all business in accordance with Artisan policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
Follows city, state, federal, and EPA air conditioning and refrigeration record keeping requirements and procedures are met as to the maintenance, service, repair, and disposal of air conditioning and refrigeration equipment and refrigerant.
Participates in Artisan training as required.
Assists with the inspection of public areas and resident apartments to ensure proper maintenance and standards are achieved and sustained.
Repair or replace floors, ceilings, walls, siding, roofing, doors, door hardware, windows, screens, and other general building items.
Keeps storage areas, tools, and equipment always secure.
Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
Maintains the facility and grounds based on community objectives.
Follows health department, city, state, and federal procedures, practices and record keeping requirements applicable to pools and spas are followed to maintain proper water chemistry and sanitation.
Requirements
hvac
plumbing
electrical
camt
high school
maintenance
Ability to prioritize the well-being of others and create a supportive environment for our teams and communities Unwavering commitment to excellence with strong clerical and organizational skills.
Ability to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other community systems.
Basic computer proficiency preferred.
Ability to make meaningful connections with a commitment to positive culture
Proven experience as maintenance technician.
Working knowledge of tools, common appliances, and devices.
Preference for candidates with desired certifications: CAMT, boiler license, EPA, CPO, electrical, plumbing, first aide, etc.
Knowledge of general maintenance processes and methods.
Basic understanding of electrical, hydraulic, and other systems.
The ability to think clearly and make quick decisions.
Accountable to the highest standards in numerical accuracy and logistical planning skills.
High school diploma or equivalent.
A commitment to collaboration and creativity with the ability to foster teamwork, diversity, and inclusion.
The ability to balance prospects, residents and leadership priorities.
Benefits
401(k) Retirement Plan – With a 3% annual company match to help you plan for the future.
Birthday PTO - Enjoy a paid day off to celebrate
Voluntary benefits - Options for additional life insurance, critical illness, and disability coverage.
Health Coverage – Including medical, dental, and vision plans to keep you and your family covered.
Flexible spending accounts - Set aside pre-tax dollars for medical or dependent care expenses.
Employee Assistance Program (EAP) - Confidential support for personal or professional challenges.
Volunteer Hours
Company paid short-term & long-term disability insurance to protect your income if the unexpected happens.
Paid Time Off – Including vacation, sick leave, and 11 paid holidays each year.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2019
Year Founded
The property management team was established in 2019 as part of a real estate investment firm.
24‑hour
Maintenance Support
Every community has round-the-clock maintenance teams to ensure swift issue resolution.
Thousands
Apartment Units
They currently manage thousands of apartment units across the Midwest.
Decades
Experience
The leadership team has decades of experience in multifamily real estate.
As the property management arm of a real estate investment firm founded in 2017, this team emerged to bring a more personal touch to rental communities.
Based in Des Moines, they’ve steadily expanded across the Midwest—now overseeing thousands of apartment units in states like Iowa, Illinois, Kansas, Missouri, and Nebraska.
With a locally driven model, they manage everything from on-site maintenance to rent portals, tailoring services to each asset’s unique needs.
Their leadership team combines deep expertise in acquisitions, asset management, and financing, tracing back decades in multifamily real estate.
Typical projects range from conventional market-rate communities to tax-credit and HUD-subsidized properties.
They’ve grown strategically through markets like Kansas City and Lawrence, absorbing regional portfolios and adding new team members.
Each community benefits from seamless resident experience through property-focused technology.
Unusually, they’re vertically integrated—born from the same investment firm that owns the assets—allowing aligned incentives and inside-out stewardship.
Projects mix steady income-generating complexes with adaptive re-use and student housing, showing versatility across property types.
The narrative is one of thoughtful regional growth: a firm that started modestly and built a tailored management culture that sits at the heart of its communities.
Culture + Values
LIVE WELL. LIVE ARTISAN.
We are a team of talented and passionate professionals who continuously seek to make remarkable differences in people’s lives.
ARTISAN is a team with integrity at its forefront and a culture built around customer service and professional growth.
We are fueled by good coffee and inspired to be authentic; to be genuine.
It’s okay to embrace change and be better than you were yesterday.
We prioritize excellence across all aspects of our operations.
Commitment to assembling top talent and fostering optimal work‑life balance.
Commitment to community—serving residents and neighborhoods where we are invested.
Values include integrity, community, stewardship, empowerment, compassion.