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Director of Property Management
Highwoods Properties
Leadership role in property management, responsible for team development, customer experience, operational efficiency, and financial performance.
19d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Nashville, TN
Onsite
Company Size
350 Employees
Service Specialisms
Property Development
Leasing
Asset Management
Investment Management
Construction Management
Building Operations
Sustainability Services
Sector Specialisms
Office Real Estate
Commercial Real Estate
Property Management
Leasing
Development
Asset Management
Role
What you would be doing
excel manipulation
preventative maintenance
vendor contracts
work order monitoring
property inspections
lease documentation
- Creation and manipulation of Excel spreadsheets, PowerPoint presentations, and other software as needed
- Conduct regular property inspections to prevent problems/identify opportunities in accordance with department policy.
- Maintain contact with customers and owner representatives to ensure solid, reliable relationships including implementation of building specific customer experience programs for the purposes of increasing customer retention.
- Assist in the management of the maintenance department
- Review and monitor daily work order report and weekly outstanding work order report.
- Coordinate proper response to all building emergencies
- Adhere to OSHA requirements related to assigned portfolio.
- Lead, coach, mentor, develop and support property managers and administrative staff in coordination with the Senior Director of Asset Management
- Assist with transition efforts of acquired, disposed and developed assets involving the tracking of capital and operating expense schedules.
- Administer preventative maintenance programs.
- Responsible for the completion/execution of follow-up documentation for all leases.
- Research, prepare and implement certain revenue, operating expenses and capital expenditures for building improvements
- Review A/P invoices as needed and submit for payment in a manner which maximizes our NOI.
- Develop and implement ideas to reduce operating expenses.
- Assist leasing representatives as needed on all leasing activity
- Assure optimal functioning of building systems (example, HVAC, fire/life safety, elevators and security systems).
- Coordinate customer projects and follow-up on customer work requests.
- Identify and implement procedures to minimize our insurance risks.
- Conduct process reviews to identify opportunities and to evaluate operational effectiveness within Asset Management.
- Adhere to company, division and department policies and procedures and ensure property compliance with codes, regulations and governmental agency directives.
- Review and understand leases related to assigned portfolio.
- Support or manage various assigned asset management projects requiring cross-functional corporate and / or division personnel
- Provide leadership with regard to third party service vendors (security, janitorial, operating engineers)
- Negotiate and manage vendor contracts within assigned portfolio.
What you bring
experienced
10 years
certified
project management
sustainability
degree
- Demonstrated experience with property dispositions and new property start-ups.
- May occasionally need to climb, balance, stoop, kneel, or crouch
- 10 years’ experience in full service commercial property and/or asset management
- Regularly required to sit, stand, and walk
- Must be able to demonstrate proficiency and understanding of the following concepts:
- LEED Certification process; sustainability of buildings
- Strong interpersonal skills, detail-oriented and analytical competency
- Budgeting/reporting experience.
- Proven record of providing excellent internal and external customer service.
- Must be able to inspect all areas of the properties, including roof, underground parking, etc.
- Lift and/or move up to 10 pounds
- Demonstrated leadership/management skills.
- Effective organization, time management, written and oral communication skills.
- Event planning and execution experience preferred.
- Computer proficiency MS Office and Excel
- Bachelor’s degree or equivalent experience
- Mathematical, statistical and analytical skills
- Proven experience managing capital improvement projects.
- Certified Property Manager designation or candidate, or RPA designation preferred.
- Operating expense gross-ups
- People-Focused Culture: As a Highwoods teammate, you’ll work in a supportive environment where your growth and success are as important as that of our customers.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted
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Company
Overview
$832M revenue
Annual Revenue
Generated by managing high-quality office properties across key markets.
27.3M sq ft
Total Managed Space
Spread across major Sun Belt markets, showcasing extensive property portfolio.
8 cities
Key Markets
Focus on prime business districts in Atlanta, Charlotte, Dallas, Nashville, Orlando, Raleigh, Richmond, and Tampa.
- Backed by disciplined capital and strategic asset management, it generates ~$832 million in annual revenue managing 27.3 million sq ft across major Sun Belt markets.
- Specializing in prime business districts—Atlanta, Charlotte, Dallas, Nashville, Orlando, Raleigh, Richmond and Tampa—it builds and sustains vibrant work-placemaking environments.
- Typical projects include trophy office towers and mixed-use developments, like Bank of America Tower at Legacy Union in Charlotte.
- Led by CEO Ted Klinck since 2018, the firm blends deep development experience with a long-term vision in commercial real estate.
- A standout: it fully integrates across acquiring, developing, leasing and managing, delivering turnkey solutions in sought-after markets.
- Integrity
- Respect
- Teamwork
- Excellence
- Stewardship
- Hard work
- Humility
- Creativity
- Humor
- Acceptance
- Expertise
- Dedication to each other, our stockholders and our customers
20% reduction
Energy Intensity
Achieved a 20% reduction in energy intensity three years ahead of schedule.
40% by 2030
Carbon Emissions Target
Committed to reducing carbon emissions by 40% by 2030, with 22% already achieved from the 2018 baseline.
100 ENERGY STAR
Certifications
Holds 100 ENERGY STAR certifications, covering 69% of total square footage.
44 LEED-certified
Properties
44 LEED-certified properties, including 3 Platinum, 27 Gold, and 14 Silver certifications, spanning 7.8 million square feet.
- Net‑zero carbon emissions target by 2050
- Gold‑level Green Lease Leader designation
- GRESB Green Star rating four years in a row
- Sustainalytics Low ESG Risk Profile rating
- MSCI ESG A rating
- ISS ESG Prime badge and low‑risk Governance Quality Score
- Flood mitigation at 12 high‑risk properties ($4.3 M invested)
- $6.2 million invested in energy‑efficiency measures in 2023
- Renewable energy systems at 22 properties ($5.7 M invested)
- Water‑conservation systems at 36 properties ($2.9 M invested)
36% employees female
Employee demographics
36% of the company's workforce is female as of December 31, 2022.
26% employees underrepresented
Employee diversity
26% of the company's workforce are persons of color as of December 31, 2022.
39% hires female
Hiring trends
39% of new hires in 2022 identified as female.
39% hires underrepresented
Hiring diversity
39% of new hires in 2022 were persons of color.
- Diversity & Inclusion Group (“DIG”) created, focused on school outreach, communication, career growth, vendor diversity
- Paid volunteer time‑off and additional holiday for Martin Luther King Jr. Day
- Equal‑opportunity employer; engaged employee engagement and inclusion surveys in 2021 & 2022
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