Support the ongoing improvement of processes and systems that strengthen customer retention and efficiency across the sales organization.
Generate reports on sales activity, contract status, and renewal pipelines.
Support the Commercial Director of Sales and Commercial Sales team with administrative and organizational tasks.
Handle incoming customer inquiries, route calls or emails to appropriate sales team members, and ensure timely resolution of requests.
Provide administrative assistance with team meetings, customer events, and corporate initiatives related to energy sales growth.
Maintain accurate and up-to-date records in NOCO’s CRM and contract management systems.
Prepare, process, and track commercial contracts from proposal through execution.
Provide general administrative support such as document creation, data entry, filing, and correspondence.
Schedule and coordinate meetings, customer calls, and team events.
Act as a communication link between the Energy Sales team and departments such as Supply, Billing, and Marketing to ensure seamless handoffs and accurate data flow.
Coordinate internal approvals for new and renewal contracts.
Assist with pricing requests, renewals, and proposal documentation.
Requirements
time management
microsoft office
crm
customer service
communication
associate degree
Strong organizational and time management skills, with attention to accuracy and detail.
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and experience using CRM systems.
Ability to handle multiple priorities and deadlines in a dynamic environment.
Minimum of 2 years of administrative or customer service experience in a fast-paced sales environment.
Professional demeanor with strong customer service orientation and follow-through.
Excellent communication and interpersonal skills, both written and verbal.
Associate’s degree in Business Administration or related field preferred.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1933
Year Founded
The company was established in 1933 in Tonawanda, NY.
150+ Vehicles
Fleet Size
Operates a large fleet of vehicles for deliveries and services.
2019
Year Exited Retail
Exited the convenience retail business to focus on core energy services.
Over a dozen locations
Regional Presence
Maintains a network of over a dozen locations across Western and Central New York.
the company began as a coal supplier and evolved into a full-service energy provider
delivering fuels and HVAC solutions across Western and Central New York
Specializing in residential and commercial energy—propane, heating oil, natural gas, electricity, solar and geothermal—the company has expanded steadily
They offer turn‑key services from installation to maintenance, including generators, insulation, plumbing and renewable energy systems
Typical projects range from community solar installations to comprehensive HVAC and home‑energy assessments
With a strong regional presence, the company integrates clean‑energy offerings alongside traditional fuels
Their longevity is marked by continual diversification: from coal to oil, gas, HVAC, and renewables, reflecting adaptability over nearly a century
Culture + Values
90 Years
Family-Owned Tradition
Reflecting a deep-rooted commitment to customers and community through generations.
$1M Invested
Community Support
Contributions towards local initiatives and community betterment since 2016.
300+ Employees
Operational Excellence
A dedicated workforce ensuring efficient service delivery across regions.
150+ Vehicles
Delivery Fleet
A reliable network covering Western and Central New York for timely service.
Our family of brands is here to ensure that we meet the evolving needs of our customers.
Defined by a combined commitment to our customers, our community and the environment.
Emphasizing teamwork and operational reliability.
Environment + Sustainability
85–90% Electric Bill Reduction
Residential Solar Savings
Residential solar installations reduce electric bills by up to 85–90%, providing significant cost savings for customers.
$50K–$100K+ Lifetime Savings
Solar Investment Returns
Customers can save between $50,000 and $100,000+ over the lifetime of their residential solar installations.
Community solar program enables cleaner grid usage without requiring on-site panels.
Geothermal (zero-emissions) ground-source heat-pump systems offered to residential customers.
Bioheat®: blend of ultra-low-sulfur heating oil and renewable biodiesel, advancing toward carbon neutrality.
Promotes HVAC efficiency and clean-air solutions alongside renewable products.
Launched commercial solar in late 2024; residential solar added March 3, 2025.
No public 'net zero' target date stated.
Inclusion & Diversity
No publicly disclosed DEI strategy, targets or gender‑disaggregated workforce data found.