Real estate investment trust focused on entertainment, hospitality, and live events.
Greet guests, manage waitlists, escort to seats, and support service in a live‑music venue.
16 days ago ago
Intermediate (4-7 years)
Full Time
Nashville, TN
Onsite
Company Size
1,000 Employees
Service Specialisms
Hospitality Management
Event Planning
Real Estate Development
Asset Management
Property Management
Marketing and Sales
Brand Management
Operations Management
Sector Specialisms
Hospitality
Lodging
Convention Center Resorts
Entertainment
Mixed-use Entertainment
Leisure
Concert Venues
Resort Management
Role
Description
guest service
order delivery
waitlist management
alcohol service
sanitation
table management
Support basic front-of-house service needs. Deliver food and beverages to table and pre-bus as needed.
Attend pre-shift meetings and complete defined opening, running, and closing duties.
Greet all guests promptly with a smile and sincere welcome. Assist with venue directions as needed. Thank guests for their visit and warmly invite them to return. Communicate guest feedback and concerns to management.
Maintain waitlist to maximize service efficiency. Communicate ongoing logistics such as wait time, large parties, special events, etc. to restaurant management.
Model company service basics. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
Walk with guests while escorting them to tables, present menus, and wait for guests to settle before leaving the table.
Ensure responsible alcohol service per local ordinance, training, and company policies.
Maintain clean and orderly food service environments during operation and after service. Follow sanitation procedures required by health regulatory agencies in public areas and back of house.
Manage incoming guest flow. Estimate and communicate wait times, and escort guests to appropriate areas (e.g., tables, bars, elevators, stairs, waiting zones, or retail sections).
Provide confident and friendly guidance to guests, including details of upcoming events.
Requirements
peak times
restaurant experience
task prioritization
high school
sida badge
communication
Able to work during peak times, including evenings, weekends and holidays, to support business needs
Experience in restaurant operations preferred
Demonstrated ability to prioritize multiple tasks with efficiency and composure
High school diploma or equivalent required
Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check
Effective interpersonal and verbal communication skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
successful completion of a background check required for airport sida badge.
Company
Overview
1984
Year Founded
The company was established in 1984 and has since expanded its portfolio of entertainment and hospitality assets.
Specializes in entertainment and hospitality as a leading real estate investment trust (REIT).
Grown its portfolio with a focus on live entertainment venues and hotels.
Owns iconic properties like the Grand Ole Opry and operates numerous hotels and convention centers.
Has a strong presence in Nashville, making it a major player in the hospitality and entertainment sectors.
Manages world-class venues that host live music events, conventions, and more, ensuring top-tier guest experiences.
Continues to grow through strategic acquisitions and development of premier locations.
Unique blend of real estate and entertainment makes it a key influencer in live events and hospitality.
Culture + Values
Hospitality is at the heart of everything we do.
We are committed to delivering exceptional service to our guests and each other.
We act with integrity, respect, and responsibility.
We foster an environment of collaboration and teamwork.
We strive for excellence and are always looking for ways to improve.
We celebrate diversity and individuality.
We are passionate about our communities and contribute to their growth and success.
Environment + Sustainability
By 2050
Net-Zero Goal
Target year for achieving net-zero carbon emissions.
Implemented energy-saving measures including LED lighting and advanced HVAC systems to reduce environmental impact.
Reduces waste through comprehensive recycling programs across all facilities.
Invests in renewable energy sources and energy efficiency technologies to lower environmental footprint.
Encourages sustainable practices across corporate and hospitality operations to promote environmental responsibility.
Inclusion & Diversity
40%
Women in Executive Roles
Percentage of women in executive leadership positions.
2030
Gender Parity Goal
Target year to achieve gender parity in leadership positions.
Actively increases representation of diverse backgrounds across all levels of the organization.
Talent acquisition strategies include outreach to underrepresented groups and diverse hiring pipelines.
Provides robust development opportunities to foster an inclusive environment.