Application Engineer - HVAC/R (Remote)

Description

• Assist with technical, quality, and sales activities to meet business objectives.
• Provide troubleshooting and installation guidance.
• Work with Regional Quality Coordinators to manage product returns and evaluations.
• Identify technical success factors in customer projects and drive related activities.
• Partner with Global & Regional Key Account Managers to execute sales strategies.
• Coordinate technical decisions with factories, Sales Engineers, and internal experts.
• Assist with system start-ups.
• Support qualification testing with customers.
• Align activities with Account Managers to ensure consistency.
• Deliver product and training presentations, including new product launches.
• Ensure customers have access to selection tools and technical literature.
• Support product sampling and develop value-based selling propositions.
• Collaborate with R&D, manufacturing, marketing, and quality teams.
• Conduct frequent customer visits to strengthen relationships and visibility.
• Conduct regular customer visits, especially during product start-up phases.
• Expedite responses to customer claims and inspection reports.
• Participate in regional/global application and quality forums.
• Track and follow up on customer claims.
• Provide on-site troubleshooting and problem resolution.
• Attend factory visits and technical meetings.

Requirements

• Experience with account management and business process tools.
• Relationship-building skills in a global environment.
• Strong coordination and communication skills.
• Ability to lead and drive process improvements.
• Self-motivated, independent, and proactive.
• 5+ years of experience in HVAC/Refrigeration.
• Global work experience.
• Bachelor’s degree in Mechanical or Electrical Engineering.
• Willingness to travel regionally and internationally (~40%).
• Sound judgment under pressure and in critical situations.
• Competitive mindset to grow market share.
• Commitment to confidentiality for Danfoss and customer projects.
• Proficiency in MS Office; SAP/BW/CRM experience is a plus.
• Understand customer applications and guide product selection.

Benefits

• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• Business Development Support
• You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Training + Development

Interview process

Visa Sponsorship

Security clearance