Program/Training Manager

Description

• Serve as the point of contact for all roles involved in training delivery.
• Debrief with Training Champions and leadership to capture insights and drive continuous improvement.
• Facilitate or co-facilitate the program launch/kickoff and set the tone for training expectations.
• Schedule and lead pilot check-ins, collecting feedback and implementing changes for full program implementation.
• Collaborate with the Training Coordinator to ensure smooth logistics, scheduling, communications, and record-keeping.
• Partner with HR, Operations, and learning teams to align training with business goals and KPIs.
• Provide onsite support during major milestones (kickoff, mid-program, program completion, and final debrief).
• Lead cross-functional and multi-jobsite planning, scheduling, and execution for pilot and long-term training rollouts.
• Lead and continuously improve the Training Champion onboarding and orientation process.
• Monitor delivery to ensure quality, engagement, and adherence to brand and performance standards.

Requirements

• Willingness to travel and provide hands-on support across job sites
• Strong facilitation and coaching experience, especially in dynamic or field-based environments
• 5+ years of experience in learning & development, training program management, or operations management
• Bachelor's degree in Education, Organizational Development or a related field
• Experience working with cross-functional teams and navigating field/staff relationships
• Familiarity with construction, field service, or blue-collar industries is a plus
• Excellent interpersonal, communication, and project management skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance