Director of Safety Policy & Promotions at Washington Metropolitan Area Transit Authority (Wmata) in Washington, DC | Kablio

Role

Description

safety training

culture assessment

program management

policy review

safety communications

safety plan

Designs, delivers, and monitors the effectiveness of all safety trainings for all Metro staff and stakeholders. Continually strives to influence attitudes and change behaviors of Metro personnel to support the implementation and maintenance of an effective Safety Management System, and to comply with federal regulations.
Assesses, tracks and reports on Metro¿s safety culture through a consultative process with all levels of the agency to determine the effectiveness of Metro¿s implementation of its safety management system and recommend improvements where required.
Scopes, plans, manages, and coordinates multiple programs and projects to deliver strategic and operational change in support of the Safety Management System.
Reviews agency policies and works collaboratively across departments to make improvements to policy, ensuring compliance with federal regulations, to deliver an effective Safety Management System, and to improve the safety culture in all areas of the agency.
Review of a current motor vehicle report
Leads and manages the Policy & Promotion team of employees and contractors within the Department of Safety to deliver the functions and responsibilities of the team to support the Safety Management System.
Drafts, delivers, and coordinates all strategic and operational safety communications with all Metro staff and stakeholders. Communicates critical safety information to promote change in staff and stakeholder attitudes and behaviors, with the intent to improve safety performance and culture.
Owns and manages the Agency Safety Plan¿s annual review, drafting and submission process; coordinates Department of Safety activities to ensure its effective implementation to set strategic direction of safety for the agency and to comply with federal regulations.
Verification of education and experience (including certifications and licenses)

Requirements

iabc

pmi

bachelor’s

driver’s license

ten years

safety cert

Communications experience and certification e.g., IABC Communication Management Professional
Safety experience and certification e.g., Transportation Safety Institute, World Safety Organization
Valid Driver¿s License
Management experience and certification e.g., Chartered Management Institute
A minimum of ten (10) years of experience in the field of Communications, Safety, Training, Project Management, and/or General Management, to include at least three (3) years in a supervisory management capacity
Project Management experience and certification e.g., Project Management Professional, PROSCI
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Skills and/or behavioral assessment
A Bachelor¿s Degree in Communications, Education, Business Administration, Safety, Project Management, or another relevant field
Training or instructional design experience and certification e.g., OSHA, Transportation Safety Institute
Medical examination including a drug and alcohol screening (for safety sensitive positions)
In lieu of a Bachelor¿s degree, a high school diploma/GED and four (4) years of experience in the field of communications, safety, training, project management and/or team management, in addition to the experience stated below, will be considered

Benefits

Personal interview

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

criminal background check (a criminal conviction is not an automatic bar to employment)
medical examination including drug and alcohol screening (for safety-sensitive positions)
review of a current motor vehicle report

Company

Overview

Founded 1967

Year Established

The year the Washington Metropolitan Area Transit Authority was created.

90 Stations

Metrorail Stops

Number of stations across the extensive rail network.

100 Miles

Track Network

Total length of Metrorail tracks spanning the region.

WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually.
It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S.
The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area.
MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all.
WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies.
A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations.
Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.

Culture + Values

Recruit, hire and retain top talent where individuals feel valued, supported, and proud of their contribution
Engagement, empowerment, and recognition: empower employees, promote collaboration, and continuously improve culture
Professional and technical skill development: invest in staff, expand career pathways and develop next‑gen leaders and technical experts
Implement strategic workforce planning to close talent and skill gaps through recruiting, retraining, and upskilling
Establish employee value proposition to position Metro as a great place to work and increase overall satisfaction
Execute succession planning to ensure business continuity and reduce uncertainty among staff
Create performance evaluation framework that supports engagement and recognition
Develop culture‑change strategy to increase engagement across the organization
Create an innovation incubator to foster creativity and reward ideas that improve safety, efficiency, processes, and reduce silos
Develop internal customer‑service strategy to enable better collaboration and boost external customer service

Environment + Sustainability

7.37b Cost

Zero-Emission Transition Cost

Total lifecycle cost for transitioning to a zero-emission fleet through FY 2055.

35,000 Vehicles

Equivalent Energy Savings

Annual energy savings from the Energy Action Plan, equivalent to removing 35,000 vehicles from the roads.

65m Investment

Energy Action Plan Funding

Total investment in the FY 2025 Energy Action Plan, aiming for significant annual energy and operational savings.

2m Savings

Annual Lighting Savings

Annual savings from Philips LED lighting retrofit since 2013.

Transition to 100% zero‑emission bus fleet by 2042 (accelerated from 2045)
Achieve 100% zero‑emission bus purchases by 2027
Have five of nine bus garages equipped for zero‑emission buses by 2031, first garage operational by 2027, all by 2041
Deploy 10 battery‑electric buses by 2024 as part of pilot and evaluation
Construct modern, efficient facilities following LEED standards
Implement solar carports generating clean energy, featuring LED lighting, security cameras and shaded parking
Pilot sustainability calculator in Trip Planner so riders can see carbon‑footprint reduction

Inclusion & Diversity

42% Female

Employee Diversity

Approximately 42% of the workforce consists of female employees, as reported on LinkedIn.

Recruit and hire a workforce that reflects the community served.
Value the ideas, enthusiasm, and ambition each person brings.
Respect and value employees, recognizing their essential contributions.
Equal-Opportunity Employer: Consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, etc.
Diverse workforce supports world-class transit service.
Ongoing recruitment plans include building diverse candidate pools.

Articles

Procurement and Contracting

Media Relations

MetroAlerts

Role

Description

safety training

culture assessment

program management

policy review

safety communications

safety plan

Designs, delivers, and monitors the effectiveness of all safety trainings for all Metro staff and stakeholders. Continually strives to influence attitudes and change behaviors of Metro personnel to support the implementation and maintenance of an effective Safety Management System, and to comply with federal regulations.
Assesses, tracks and reports on Metro¿s safety culture through a consultative process with all levels of the agency to determine the effectiveness of Metro¿s implementation of its safety management system and recommend improvements where required.
Scopes, plans, manages, and coordinates multiple programs and projects to deliver strategic and operational change in support of the Safety Management System.
Reviews agency policies and works collaboratively across departments to make improvements to policy, ensuring compliance with federal regulations, to deliver an effective Safety Management System, and to improve the safety culture in all areas of the agency.
Review of a current motor vehicle report
Leads and manages the Policy & Promotion team of employees and contractors within the Department of Safety to deliver the functions and responsibilities of the team to support the Safety Management System.
Drafts, delivers, and coordinates all strategic and operational safety communications with all Metro staff and stakeholders. Communicates critical safety information to promote change in staff and stakeholder attitudes and behaviors, with the intent to improve safety performance and culture.
Owns and manages the Agency Safety Plan¿s annual review, drafting and submission process; coordinates Department of Safety activities to ensure its effective implementation to set strategic direction of safety for the agency and to comply with federal regulations.
Verification of education and experience (including certifications and licenses)

Requirements

iabc

pmi

bachelor’s

driver’s license

ten years

safety cert

Communications experience and certification e.g., IABC Communication Management Professional
Safety experience and certification e.g., Transportation Safety Institute, World Safety Organization
Valid Driver¿s License
Management experience and certification e.g., Chartered Management Institute
A minimum of ten (10) years of experience in the field of Communications, Safety, Training, Project Management, and/or General Management, to include at least three (3) years in a supervisory management capacity
Project Management experience and certification e.g., Project Management Professional, PROSCI
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Skills and/or behavioral assessment
A Bachelor¿s Degree in Communications, Education, Business Administration, Safety, Project Management, or another relevant field
Training or instructional design experience and certification e.g., OSHA, Transportation Safety Institute
Medical examination including a drug and alcohol screening (for safety sensitive positions)
In lieu of a Bachelor¿s degree, a high school diploma/GED and four (4) years of experience in the field of communications, safety, training, project management and/or team management, in addition to the experience stated below, will be considered

Benefits

Personal interview

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

criminal background check (a criminal conviction is not an automatic bar to employment)
medical examination including drug and alcohol screening (for safety-sensitive positions)
review of a current motor vehicle report

Company

Overview

Founded 1967

Year Established

The year the Washington Metropolitan Area Transit Authority was created.

90 Stations

Metrorail Stops

Number of stations across the extensive rail network.

100 Miles

Track Network

Total length of Metrorail tracks spanning the region.

WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually.
It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S.
The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area.
MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all.
WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies.
A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations.
Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.

Culture + Values

Recruit, hire and retain top talent where individuals feel valued, supported, and proud of their contribution
Engagement, empowerment, and recognition: empower employees, promote collaboration, and continuously improve culture
Professional and technical skill development: invest in staff, expand career pathways and develop next‑gen leaders and technical experts
Implement strategic workforce planning to close talent and skill gaps through recruiting, retraining, and upskilling
Establish employee value proposition to position Metro as a great place to work and increase overall satisfaction
Execute succession planning to ensure business continuity and reduce uncertainty among staff
Create performance evaluation framework that supports engagement and recognition
Develop culture‑change strategy to increase engagement across the organization
Create an innovation incubator to foster creativity and reward ideas that improve safety, efficiency, processes, and reduce silos
Develop internal customer‑service strategy to enable better collaboration and boost external customer service

Environment + Sustainability

7.37b Cost

Zero-Emission Transition Cost

Total lifecycle cost for transitioning to a zero-emission fleet through FY 2055.

35,000 Vehicles

Equivalent Energy Savings

Annual energy savings from the Energy Action Plan, equivalent to removing 35,000 vehicles from the roads.

65m Investment

Energy Action Plan Funding

Total investment in the FY 2025 Energy Action Plan, aiming for significant annual energy and operational savings.

2m Savings

Annual Lighting Savings

Annual savings from Philips LED lighting retrofit since 2013.

Transition to 100% zero‑emission bus fleet by 2042 (accelerated from 2045)
Achieve 100% zero‑emission bus purchases by 2027
Have five of nine bus garages equipped for zero‑emission buses by 2031, first garage operational by 2027, all by 2041
Deploy 10 battery‑electric buses by 2024 as part of pilot and evaluation
Construct modern, efficient facilities following LEED standards
Implement solar carports generating clean energy, featuring LED lighting, security cameras and shaded parking
Pilot sustainability calculator in Trip Planner so riders can see carbon‑footprint reduction

Inclusion & Diversity

42% Female

Employee Diversity

Approximately 42% of the workforce consists of female employees, as reported on LinkedIn.

Recruit and hire a workforce that reflects the community served.
Value the ideas, enthusiasm, and ambition each person brings.
Respect and value employees, recognizing their essential contributions.
Equal-Opportunity Employer: Consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, etc.
Diverse workforce supports world-class transit service.
Ongoing recruitment plans include building diverse candidate pools.

Articles

Procurement and Contracting

Media Relations

MetroAlerts