Senior Sales Supervisor

Description

• Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
• Maintain excellent standards across the counter, shop floor and yard.
• Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
• Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
• Stay updated on industry trends and best practices in customer service.
• Collaborate with other departments to streamline processes and improve communication.
• Open and close the branch as required.
• Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls.
• Train and mentor new team members on company policies, procedures, and customer service best practices.
• Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
• Support business initiatives to increase sales, margin & service as required.

Requirements

• Understand our approach to pricing and be able to communicate credible prices.
• Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Benefits

• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Training + Development

Interview process

Visa Sponsorship

Security clearance