FOH Revenue and Merchandise Manager

Description

• Functionally leads and empowers FOH retail teams and supporting team members, fostering accountability and performance.
• Analyzes regular sales data to identify revenue opportunities, margin expansion, and stock optimization.
• Oversees stock rotation, replenishment, and end-of-life management to reduce inventory write-offs and support revenue recovery initiatives
• Implements and maintains pricing elasticity models to inform data-backed decisions for new product launches and market specific adjustments.
• Collaborates cross-functionally with Product Development, Brand, Warehouse, and Logistics team to ensure a unified guest and brand experience
• Represents FOH Revenue & Merchandise in business reviews and strategic planning sessions, presenting actionable insights and recommendations.
• Aligns store presentation, pricing, and promotional strategies with overarching brand narratives and revenue objectives
• Coordinates A/B testing for pricing scenarios, promotions, and product bundling to identify the most effective revenue levers
• Partners with Warehouse Operations to ensure timely deliveries and product readiness across global venues.
• Partners with the Product Development team to assess cost of goods sold (COGS) and market benchmarks to inform pricing decisions, ensures sustainable margins, and identifies opportunities to optimize product value
• Collaborates with Product Development and Planning teams to define product assortments tailored to show IP, audience demographics, and market behavior
• Partners with digital and finance teams to build automated tools that support real-time pricing optimization and revenue forecasting.
• Establishes and oversees maintenance of KPI dashboards (per-head revenue, sell-through rates, conversion, gross margin, etc.) to drive informed decision-making.
• Collaborates with Venue Managers and FOH Experience Leads to balance staffing models, traffic patterns, and guest flow for optimal sales conversion
• Develops and executes dynamic pricing strategies across merchandise and FOH categories, adapting to show attendance, market/ demand fluctuations

Requirements

• 5–7 years of experience in retail operations, revenue management, finance, or merchandising—preferably within entertainment, live events, or hospitality.
• Excellent leadership, communication, and cross-functional collaboration skills.
• Strong analytical and financial acumen, with proficiency in Excel, Power BI, or similar reporting tools.
• Proven success with dynamic pricing models and revenue optimization.
• Bachelor’s degree in Business, Retail Management, Finance, or related field

Benefits

• Group insurance, retirement savings and other benefits that we'll be happy to introduce to you;
• Professional growth focused on high-quality projects to propel your career, as well as personalized support tailored to your professional ambitions;
• An inclusive work environment based on team experience;
• Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use;

Training + Development

Interview process

Visa Sponsorship

Security clearance