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Manager, Municipal Sales
Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Manages municipal sales, contracts, and government relations for waste services.
Attends bid conferences as necessary. Prepares and delivers responses to RFP’s and bids, as well as, sales presentations and follows up directly with key decision-makers.
Maintains an awareness of market dynamics and competitors’ activity in areas where the company conducts business. Attends industry trade shows and participates in local or state industry associations and trade groups. Develops/implements approved strategies and activities to increase account penetration; satisfaction to ensure profitable client retention.
Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market. Negotiates pricing and contracts, including contract extensions, as appropriate. Ensures that all approved contract terms are met.
Meets with operations management as appropriate to coordinate on problem resolution and customer service efforts for assigned accounts/territory.
Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends local industry trade shows and participates in local chambers or other community associations and trade groups.
Prepares and maintains all sales documentation (Blue sheets, Sales Funnel, Client Profile, etc.) by populating and maintaining the CRM system on a weekly basis.
Meets with Pricing; Corporate Development teams, as appropriate, to coordinate proforma development for new, extension and retention opportunities, and may assist in the collection and/or accounting adjustments with delinquent accounts.
Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered, documents deficiencies and recommends corrective action to operations team as appropriate.
Conducts on-site client reviews continually to ensure that quality service is effectively delivered, documents deficiencies and effectively recommends corrective action to operations team as appropriate.
Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory. Involves the Area President and/or General Manager in sales and government relation’s activities as needed.
May seek out and coordinate development of new solid waste infrastructure projects and manages projects through the development cycle and conclusion, working in coordination with Corporate Development.
Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention.
Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the Company's position and continuously bring value-added services to the franchise relationship.
Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory. Must be politically astute in daily dealings with client family.
Attends council and/or board meetings as necessary.
Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company’s position and continuously bring value-added services to the relationship.
Maintains awareness of political and social issues impacting customers and strategy.
Prepares and delivers responses to customer issues and follows up directly with key decision-makers.
What you bring
high school
gov sales
waste
3+ years
communication
interpersonal
High school diploma or G.E.D.
Sales or customer relationship experience.
Governmental sales experience.
Ability to effectively manage multiple tasks.
Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies. Will be required to complete municipal sales training programs.
Waste or environmental services industry experience.
Minimum of 3 years of experience in government sales or relations activities and customer contact position, government relations and customer contact position or the waste industry as a sales manager or similar position.
Past service as an elected government official.
Excellent oral and written communication skills.
Strong interpersonal skills.
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Employee and Family Assistance Program (EAP).
Retirement plan with a generous company match.
Life insurance and accidental death & dismemberment insurance.
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.
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