Collections Specialist at S&Me in Raleigh, NC | Kablio

Role

Description

ar dashboard

cash receipt

help desk

client follow-up

collections

account escalation

Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking.
Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid.
Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed.
Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues.
Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances.

Requirements

high school

data entry

customer service

microsoft office

associate degree

A High School Diploma or GED
Good organization and data entry skills with minimal errors
A minimum of 3 years of customer service and collections experience
Basic knowledge of Microsoft Office
An Associate degree in accounting, a plus, OR equivalent combination of education and experience

Benefits

Tuition Reimbursement
Term Life & Long-Term Care Coverage – available Spring 2026
Pet Insurance
100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
Wellness Program – $50 off per month on your 2027 premiums!
Company Vehicle & Fuel Card – for project-based roles
Paid Maternity & Paternity Leave
Mentorship & Career Development Programs
Medical, Dental & Vision Plans with HSA and FSA options – with no medical premium increase in 2026
Employee Recognition Program
Paid Holidays and Paid Time Off (PTO) – with rollover options
Credential Incentive Program – get rewarded for advancing your skills
$2,000 Employee Referral Bonuses – and more!
401(k) Retirement Plan

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa assistance is not provided; candidates must have valid employment eligibility (i‑9).

Security clearance

reference checks are required.
candidates must comply with fleet management and substance policy requirements.

Company

Overview

Founded in 1973

Year Established

The company was established in 1973 by two founding partners, Glenn Futrell and Bob Owens.

30+ Offices

Operational Presence

Operates across more than 30 offices, covering over 10 U.S. states to serve diverse regional needs.

$250M - $750M

Annual Revenue Range

Reports annual revenues ranging from $250 million to $750 million, reflecting significant financial impact.

5 Services Integrated

Solution Offerings

Combines geotechnical, environmental, civil engineering, water resources, and solid waste testing into a unified approach.

Tackles diverse projects from highways and stadiums to waste facilities.
Projects span sectors like commercial, industrial, transportation, healthcare, ports, and power infrastructure.
As an employee-owned company under an ESOP, all staff hold a stake in the firm’s success and decision-making.
Uncommonly blends technical labs on-site with field engineering, enabling faster insights and adaptive design.

Culture + Values

We are committed to delivering excellence through teamwork, integrity, and quality.
We are dedicated to meeting the needs of our clients, employees, and communities.
We prioritize safety and innovation in all our projects and operations.
We foster a work environment that values collaboration and mutual respect.

Environment + Sustainability

Net Zero by 2040

Carbon Footprint Goal

The company aims to achieve a net zero carbon footprint, demonstrating its commitment to climate action.

Committed to reducing environmental impact through various initiatives.
Focuses on reducing waste and increasing energy efficiency.
Promotes sustainable construction practices.
Implements green building designs to minimize environmental impact.

Inclusion & Diversity

The company fosters an inclusive environment that promotes equal opportunities for all employees.
The company actively works to create a culture where diversity is celebrated and valued.
The company is committed to gender equality, with initiatives aimed at increasing the representation of women in leadership positions.

Articles

S&Me Overview

Careers

Role

Description

ar dashboard

cash receipt

help desk

client follow-up

collections

account escalation

Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking.
Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid.
Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed.
Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues.
Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances.

Requirements

high school

data entry

customer service

microsoft office

associate degree

A High School Diploma or GED
Good organization and data entry skills with minimal errors
A minimum of 3 years of customer service and collections experience
Basic knowledge of Microsoft Office
An Associate degree in accounting, a plus, OR equivalent combination of education and experience

Benefits

Tuition Reimbursement
Term Life & Long-Term Care Coverage – available Spring 2026
Pet Insurance
100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
Wellness Program – $50 off per month on your 2027 premiums!
Company Vehicle & Fuel Card – for project-based roles
Paid Maternity & Paternity Leave
Mentorship & Career Development Programs
Medical, Dental & Vision Plans with HSA and FSA options – with no medical premium increase in 2026
Employee Recognition Program
Paid Holidays and Paid Time Off (PTO) – with rollover options
Credential Incentive Program – get rewarded for advancing your skills
$2,000 Employee Referral Bonuses – and more!
401(k) Retirement Plan

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa assistance is not provided; candidates must have valid employment eligibility (i‑9).

Security clearance

reference checks are required.
candidates must comply with fleet management and substance policy requirements.

Company

Overview

Founded in 1973

Year Established

The company was established in 1973 by two founding partners, Glenn Futrell and Bob Owens.

30+ Offices

Operational Presence

Operates across more than 30 offices, covering over 10 U.S. states to serve diverse regional needs.

$250M - $750M

Annual Revenue Range

Reports annual revenues ranging from $250 million to $750 million, reflecting significant financial impact.

5 Services Integrated

Solution Offerings

Combines geotechnical, environmental, civil engineering, water resources, and solid waste testing into a unified approach.

Tackles diverse projects from highways and stadiums to waste facilities.
Projects span sectors like commercial, industrial, transportation, healthcare, ports, and power infrastructure.
As an employee-owned company under an ESOP, all staff hold a stake in the firm’s success and decision-making.
Uncommonly blends technical labs on-site with field engineering, enabling faster insights and adaptive design.

Culture + Values

We are committed to delivering excellence through teamwork, integrity, and quality.
We are dedicated to meeting the needs of our clients, employees, and communities.
We prioritize safety and innovation in all our projects and operations.
We foster a work environment that values collaboration and mutual respect.

Environment + Sustainability

Net Zero by 2040

Carbon Footprint Goal

The company aims to achieve a net zero carbon footprint, demonstrating its commitment to climate action.

Committed to reducing environmental impact through various initiatives.
Focuses on reducing waste and increasing energy efficiency.
Promotes sustainable construction practices.
Implements green building designs to minimize environmental impact.

Inclusion & Diversity

The company fosters an inclusive environment that promotes equal opportunities for all employees.
The company actively works to create a culture where diversity is celebrated and valued.
The company is committed to gender equality, with initiatives aimed at increasing the representation of women in leadership positions.

Articles

S&Me Overview

Careers