Quality Manager

Description

• Stay updated on quality management best practices, customer quality expectations, and industry standards.
• Collaborate with the Quality Engineer to ensure all project quality activities align with internal and customer standards.
• Undertake special assignments as directed by the Vice President, PSB Engineering & Execution APAC.
• Conduct and lead product quality analyses including DFMEA, PFMEA, DPU, and other problem-solving methodologies.
• Drive suppliers and contractors to align with company quality requirements, ensuring adherence to specifications and standards.
• Investigate regional quality issues and collaborate with Engineering, Execution, Field Service, and other stakeholders to resolve them.
• Maintain proper documentation of all quality assessments, safety assessments, and issue logs.
• Support pre-sales activities by reviewing quality requirements, identifying risks, and providing quality-related recommendations.
• Present insights, metrics, and lessons learned relating to quality and product safety to customers.
• Present internal lessons learned, findings, and product safety insights to internal stakeholders to improve organizational knowledge and performance.
• Travel overseas for business needs when required.
• Lead Product Safety Assessments to ensure products meet company and regulatory safety standards.
• Attend and lead customer quality meetings, addressing all quality-related topics promptly and effectively.
• Track and follow up on all Root Cause Analysis (RCA) activities; ensure RCAs are completed within agreed timelines.
• Track all quality issues reported by customer accounts, identify repeat issues, and initiate investigations together with the engineering and project teams.
• Lead all customer quality processes to meet and exceed established customer quality baselines.
• Working with Internal Stakeholders & Suppliers
• Work with regional quality teams to stay updated on emerging quality issues and proactively mitigate project risks.
• Keep customers fully informed of ongoing quality topics, actions, and progress.

Requirements

• Minimum 7–10 years of experience in Quality Management, Quality Assurance, or Quality Engineering within industrial, manufacturing, marine, heavy equipment, or power systems environments.
• Exposure to high-mix, low-volume manufacturing environments.
• Experience handling customer quality cases and driving formal issue-resolution processes.
• Degree in Engineering, Mechanical/Electrical Engineering, Manufacturing, Quality, or related discipline.
• Always up to date with project progress and able to track issues systematically.
• Lean Six Sigma Green Belt or equivalent certification.
• Highly resourceful, proactive, and able to multi-task across multiple simultaneous topics.
• Strong written and verbal communication skills; able to interface effectively with both internal teams and customers.
• Able to manage high-stress, time-sensitive quality topics with accountability and composure.
• Willingness to travel within the region as required.
• Experience in supplier quality or project quality for engineered-to-order systems.
• Experience in the diesel engine, generator, or backup power/data centre power systems industry is an added advantage.
• Strong documentation, governance, and process-control skills.
• Competent in problem-solving and quality tools (8D, RCA, FMEA, CAPA, statistical methods).
• Understand customer-specific quality processes and ensure these are implemented within projects.
• Demonstrated ability to understand Asian cultural nuances and navigate conflicts professionally.
• Experience in power systems, rotating equipment, diesel/gas engines, mtu products, or similar complex engineered systems.
• Ability to collaborate across functions and communicate clearly with technical and non-technical stakeholders.
• Strong knowledge of ISO 9001, audit processes, and QMS requirements.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance