Description

The Quality Supervisor oversees daily quality operations, ensuring compliance with company standards, customer requirements, and regulatory guidelines. This role leads a team focused on critical quality aspects, drives continuous‑improvement initiatives, and supports production in meeting quality objectives.

Key activities include conducting start‑of‑shift quality checks, performing line audits, monitoring in‑process inspections, and addressing quality alerts promptly with production teams. The supervisor reviews scrap and rework reports, conducts layered process audits, updates quality control plans, provides operator training, and tracks corrective and preventive actions. Monthly duties involve analyzing customer complaints, reviewing Right‑the‑First‑Time (RTFT) KPIs, participating in cross‑functional improvement projects, and validating new product launches for compliance.

Continuous responsibilities encompass maintaining ISO compliance on the shop floor, leading root‑cause analysis for recurring issues using tools such as 8D or Fishbone, and supporting engineering and maintenance in resolving quality‑related equipment problems. The supervisor promotes a culture of quality and accountability, and maintains visual management boards displaying quality metrics.

• Conduct start‑of‑shift quality checks and review production schedules.
• Perform line audits to verify compliance with work instructions and standards.
• Monitor in‑process inspections and confirm critical dimensions/specifications.
• Address quality alerts and resolve issues promptly with production teams.
• Verify calibration status of measurement tools and equipment.
• Communicate quality updates during daily production meetings.
• Review scrap and rework reports to identify trends and root causes.
• Conduct layered process audits (LPA) and internal audits.
• Update and maintain quality control plans and inspection sheets.
• Provide training and refresher sessions for operators on quality standards.
• Track corrective and preventive actions (CAPA) progress.
• Prepare weekly quality performance reports for management.
• Analyze customer complaints and returns; implement corrective actions.
• Review Right‑the‑First‑Time (RTFT) KPIs for continuous improvement.
• Participate in cross‑functional meetings for process improvement projects.
• Validate new product launches or process changes for compliance.
• Conduct safety and quality awareness sessions for the team.
• Ensure ISO compliance on the shop floor.
• Drive root‑cause analysis for recurring issues using 8D or Fishbone.
• Support engineering and maintenance in resolving quality‑related equipment issues.
• Promote a culture of quality and accountability among operators.
• Maintain visual management boards for quality metrics on the floor.

Requirements

Candidates should have at least three years of manufacturing quality experience, with supervisory experience preferred. Required skills include strong knowledge of ISO 9001 quality systems, proficiency with problem‑solving tools (8D, RCA), and excellent leadership, communication, and organizational abilities. Technical familiarity with measurement tools, inspection techniques, and statistical analysis is also essential.

• 3+ years manufacturing quality experience; supervisory experience preferred.
• Strong knowledge of ISO 9001 quality systems.
• Proficient in problem‑solving tools (8D, Root Cause Analysis).
• Excellent leadership, communication, and organizational skills.
• Familiarity with measurement tools, inspection techniques, and statistical analysis.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance