

Provides and manages Napier’s local infrastructure, facilities and services across civic and community functions.
Join MTG Hawke’s Bay as a Customer Service Assistant and be at the heart of every visitor’s experience. This role combines front-of-house service, retail, tours, events, and volunteer support, ensuring our museum runs smoothly and every visitor leaves inspired. You’ll engage with the community, share our stories, and contribute to a welcoming, fun, and inclusive environment while supporting MTG’s wider programmes and initiatives.
This is a permanent, full‑time role working 40 hours per week, Tuesday‑Saturday, based at MTG on Napier’s Marine Parade. The position offers a supportive team environment and opportunities for professional growth.
The annual salary package ranges from $52,300 to $61,500 (including KiwiSaver), with the final offer dependent on your skills and experience. Applications close on 23 January 2026, but interviews will begin as applications are received, and the role may be filled earlier.