Community Assistant

Description

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Requirements

• Knowledge of or willingness to learn about campus resources and services.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Occasionally exposure to outside weather conditions
• Understanding of and commitment to diversity, inclusion, and respect.
• Ability to work effectively in a team environment.
• Continually required to talk or hear
• Ability to be on-call for emergencies.
• Basic computer proficiency and ability to learn software applications.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Continually required to utilize hand and finger dexterity
• Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Current account is in good standing (if current resident).
• Frequently required to walk
• The employee must occasionally lift and/or move up to _25__ pounds
• Strong organizational and time management skills.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Flexibility to work evenings, weekends, and occasional special events.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance