Description

• Greet residents, families, and visitors with empathy and respect.
• Answer phone calls courteously and provide a welcoming attitude.
• Assist with scheduling and completing new hire paperwork.
• Support the Business Office Manager as needed.
• Receive and route incoming and outgoing mail.
• Type correspondence upon request.
• Respond promptly to resident, family, and visitor assistance requests.
• Direct families and visitors to the appropriate department head.
• Provide information to prospects in the absence of the Sales Director.
• Ensure residents sign out when leaving the community.
• Follow written and verbal instructions and established policies.
• Practice safe body mechanics and report safety hazards.
• Recognize residents by name and address them personally.
• Follow emergency procedures and HIPAA regulations.
• Work collaboratively with associates and management.
• Maintain a positive, respectful attitude toward work, policies, and people.
• Adhere to attendance and call‑off policies and dress code.
• Participate in trainings, meetings, and assist in training new employees.
• Take initiative, suggest improvements, and handle special projects.
• Perform housekeeping, laundry, and maintain a clean environment.
• Serve and assist residents in the dining room as needed.

Requirements

The job requires regular standing, walking, using hands, reaching, and talking or hearing, with frequent stooping, kneeling, crouching, and occasional lifting of up to 25 pounds. The work environment may expose the employee occasionally to blood‑borne pathogens, and reasonable accommodations are available for individuals with disabilities.

Candidates must have a high school diploma or GED, or equivalent experience, and be able to read and write simple correspondence, present information to customers, and apply common‑sense reasoning to follow written or oral instructions. Basic computer skills, including Microsoft Office, are required. The role also demands the ability to communicate effectively with residents, families, and staff.

• Communicate clearly in a language each resident understands.

Benefits

The position is located in Sunflower Springs – Homosassa Springs, FL 34448 with a salary of $14.00 hourly. The role enhances the SRIM experience for residents, families, and visitors, promotes the Golden Rule core value, answers telephone calls courteously, and performs routine clerical work. Other duties may be assigned as needed.

Training + Development

Interview process

Visa Sponsorship

Security clearance