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Customer Care Operations and Documentation Specialist

Company logo

Badger Meter

Create, manage docs and training for Customer Care technical support operations.
6 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Milwaukee, WI
Office Full-Time
Company Size
2,210 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Turnkey
Sector Specialisms
Water Utilities
Industrial
Automotive
Food & Beverage
Chemical
Pharmaceutical
Oil and Gas
Healthcare
Role

Description

incident management
flash protocols
training design
documentation lifecycle
knowledge base
ai use‑cases

Requirements

salesforce
sharepoint
associate's degree
3+ yrs
collaboration
documentation

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

$700M annually
Annual Revenue
Earning over $700 million annually through hardware, software, and analytics sales.

Culture + Values

Environment + Sustainability

44% Reduction
Emissions Intensity Cumulative
since 2020 baseline, showing significant progress in reducing carbon footprint.
55% Cumulative Reduction
Emissions Intensity by 2024
achieved a milestone in lowering emissions compared to the 2020 baseline.
30% Reduction Goal
GHG Intensity by 2030
ambitious target to reduce greenhouse gas intensity using 2024 as the baseline.
30% Water Intensity Reduction
Water Efficiency Improvement
successful implementation of measures to reduce water intensity across operations.

Inclusion & Diversity

36% Executives
Diverse Leadership
36% of executive officers are diverse, including three women and one Southeast Asian.
40% Female Workforce
Global Gender Representation
40% of the global workforce consists of females, with 10% of these in management roles.

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