Senior SD CX Functional Consultant

Description

Assist project team in the configuration of business processes in the area of assigned SAP ERP modules efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments within wider scope.

• Design, configure, test, and implement assigned SAP module business processes and ensure SAP standard is followed, minimizing customization.
• Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.
• Define and execute unit test, integration test, and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation, testing, and post-Go Live.
• Lead workshops in gathering business requirements, influence adoption of standard SAP processes, identify and handle gaps while minimizing development effort.
• Contribute to IT department level improvements by delivering on initiatives that contribute to governance and standardization of processes, including but not limited to Business Process & Procedures.
• Comply to related policy and procedures and work instructions.
• Documenting all aspects of the assigned SAP module implementation (e.g., business blueprint design, application configuration, functional specifications, test plans, business process procedures, etc.).
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide subject matter expertise on SAP's best practices for implementing respective SAP module business processes.
• Contribute to managing SAP projects or programs within defined time, quality, and cost constraints to deliver solutions for ultimate business satisfaction.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Ensures fair distribution of tasks to maintain morale, motivation of subordinates.
• Delegate sub-ordinates in each respective assignment.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Support the existing productive implementation of the assigned SAP module and resolve incidents based on pre-defined SLAs.
• Foster the culture of innovation, building and enduring healthy relationships with positive feedback from colleagues and customers.
• Resolve any related problems arise and escalate any complex operational issues.
• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
• Identify and ensure any change request follows the Request for Change processes and not through incidents.
• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Requirements

• Training of sub-ordinates and forming a team to get the work effectively.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance