SAP Enterprise Technology Analyst Intermediate

Overview

Design, configure, maintain, and support SAP enterprise systems and user training.

Key Responsibilities

• user training
• report development
• system enhancement
• solution design
• testing
• process evaluation

Tasks

Explain complex and/or controversial policies, regulations, procedures and/or activities internally/externally; assess procedures/systems and develop/implement operational improvements; develop an estimation of how a system should work under ideal conditions; evaluate and resolve technical issues; generate a number of viable alternatives to problems; identify significant organizational issues, concerns, and needs, and develop strategies for rectifying them; utilize judgement and analysis to identify the advantages and disadvantages of different approaches; read and interpret plans, diagrams and specifications; schedule and prioritize own work assignments to meet expected timeframes; work on one's own on projects of minor to moderate complexity; evaluate business processes; match user requirements to system capabilities; develop detailed specifications; recognize and understand system integration points; develop testing criteria and conduct testing; identify and assess training needs for staff; provide on-the-job training; effectively work on one's own or in a team; troubleshoot user and system problems; perform ad-hoc reporting and make script changes to reports and forms; stay abreast of new IT technology, tools and methods; utilize a personal computer, systems and software relevant to the job; communicate effectively orally and in writing internally/externally; establish and maintain effective internal/external working relationships and work effectively in diverse teams; coordinate project efforts; drive optimization efforts; and act as functional lead on projects. Under general supervision, performs basic business process and technical support utilizing SMUD's various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; participates in performing as a functional resource to the user community to ensure reliability, accessibility and effectiveness to meet the needs of the business unit overall. -Principal: Subject matter expert/lead/supervisory level and is responsible for leading the most advanced work, as dictated by the work needing to be performed. -Senior: Advanced journey level resource who is responsible for advanced assignments, as dictated by the work needing to be performed; may serve in a lead and/or supervisory capacity. -Assist in the effort to offer technical support and user training; establish training needs; develop training material; conduct classroom and on-the-job training; troubleshoot user obstacles through training and/or on-line support; provide technical consultation and solutions; and troubleshoot system problems. -Learn to provide business units with business necessity information by designing user reports; produce standard and custom reports; perform ad-hoc queries; modify standard forms and reports; and work with users to define reporting needs. -Enterprise System Reporting -Participate in efforts to assess the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; participate in facilitating user group forums; identify needed changes and enhancements; perform workflow and process evaluation; identify impacts to business processes; revise user and system requirements; design and integrate modifications; prepare change notices; develop testing criteria and conduct testing; and provide technical consultation and solutions. -Learn to design and configure various enterprise technology solutions to support business units; develop detailed designs and define user requirements by collaborating with process owners; document business processes and transaction steps; define codes and values; address integration issues; develop testing criteria and conduct testing; plan implementation strategies; and communicate technical information to the user community. -Assist and support projects and initiatives from a functional and/or technical perspective; refer problems to supervision/management where solutions are not readily achievable; participate in planning, monitoring and revising schedules, work plans, expenditures, and assignments related to the functional/technical department budget; and assist in the functional/technical preparation of procurement or bid documents, evaluation of proposals, and recommendation of awards to contractors or vendors.

Requirements

• sap pm
• sap ecc
• s/4hana
• bi/bw
• gis
• analytical

What You Bring

Seniors and Principals must be hired through a promotional process and do not automatically progress from lower levels in the series. om the outside with the required minimum qualifications in one of the specialty areas. Knowledge Of Enterprise application systems design, configuration, and functionality; concepts of the system development lifecycle; concepts of implementation strategies; concepts of data modeling, scripting, report design, data maintenance and retrieval; computer systems and resources; techniques and practices for resolving technical issues; characteristics and operational needs of various organizational units; standard business policies and procedures; standard operating procedures for modern office equipment including a computer and applicable software; and methods and techniques for training staff. Entry/Intermediate to Journey: Incumbents at the entry (or intermediate) level are required to successfully “progress” to the journey level within 60 months of appointment to remain within the job series. -Experience with the RFP process to include business and technical requirement definition, evaluation and negotiation. -One (1+) or more years of hands-on SAP PM/EAM configuration experience delivering technical solutions to meet customer needs. -Basic knowledge of master data configuration and processes related to Functional Locations, Equipment, Work Centers, Task Lists and Measurement Points. -Experience acting as technical resource for system architecture design. -Either at least one (1+) year of progressively responsible relevant work as an analyst in the areas of day-to-day design and maintenance of enterprise applications, or at least five (5+) years within a business unit with broad and deep knowledge of business processes and/or technology. -SAP ECC 6.0 experience with SAP EP7 or higher, SAP S/4HANA experience. -Possess analytical skills and the ability to work with business owners and team members at all project levels. -Experience as Functional analyst on projects of small to medium complexity. -Demonstrated ability to contribute and influence as a key member of collaborative team environment where best practices are used to deliver innovative customer-focused solutions. -Some experience defining, implementing and supporting enterprise applications that require complex integrations to one or more systems. -Intermediate: Incumbent continues to acquire the knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level. -High School diploma or equivalent in related field -Knowledge of Preventive Maintenance, Corrective Maintenance, Maintenance Planning and Scheduling, Asset Management, Asset Lifecycle Process, Maintenance Plans, Task Lists, Inspection Processes, integrations with other SAP modules such as HR, FI/CO, and MM/WM -Ability to apply company IT principles in partnering across organization to deliver value for customers. -Electric utility experience utilizing and supporting SAP Plant Maintenance / EAM module. -Journey: Incumbent is demonstrating the required skills and knowledge to independently perform the full scope of the job. -Basic knowledge of asset maintenance lifecycle process and best practices. -Some experience integrating SAP PM/EAM with Geographic Information Systems (GIS), Outage Management Systems (OMS), Field Service Management (FSM) systems and other applications. -Experience with SAP BI/BW and enterprise reporting and analytics tools. -Knowledge of field maintenance processes and technologies. Knowledgeable of current industry standards and best practices. -Demonstrated ability to assist technical colleagues on issues related to design, development, and deployment of Enterprise Asset Management and Work Management enterprise solutions. -Entry: Incumbent acquires knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level.

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About Smud

-A leader in providing sustainable and reliable energy, focusing on integrating clean energy solutions like solar and wind power. -Serves both residential and commercial customers, offering a range of energy solutions from billing to efficiency programs. -Known for its commitment to innovation, particularly in large-scale solar programs. -Focus on reducing carbon emissions and improving energy efficiency across its service areas. -Recent projects include solar installations, battery storage solutions, and energy-saving programs. -Ensures efficient electricity delivery with a focus on grid reliability and customer service.

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