Core Operations Technician

Description

As a Core Operations Technician (COT), you’ll be one of the most trusted eyes and ears on the ground. You’ll play a critical role in keeping our systems running smoothly and safely—monitoring data center conditions, leading vendor operations, and acting as a first responder when something doesn’t look right. More than that, you'll help shape the future of EdgeCore’s operational excellence.

• Work with the Core Operations Site Manager to execute a condition-based maintenance program.
• Proactively monitor data center infrastructure to detect operational issues and emerging trends that could impact performance or reliability.
• Support Client IT deployments and decommissioning with power and cooling tasks.
• Take shared ownership of EdgeCore’s operations playbook, actively contributing feedback and insights to refine and elevate our standard operating procedures.
• Serve as a safety-first responder with a strong understanding of how the data center should operate, particularly in relation to critical cooling and electrical systems. During operational events, identify issues and intervene safely and effectively when systems are not functioning as intended.
• Frequently steward, supervise, and communicate with contractors.
• Author, review and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach.
• Oversee daily vendor activities to ensure all contracted work is completed safely, accurately, and in alignment with EdgeCore’s standards.
• Utilize CMMS (Computerized Maintenance Management System) to track and document work as prescribed.
• Manage assets, spare parts and critical tools through provided systems such as CMMS.

Requirements

We’re looking for curious, proactive professionals who thrive in environments where safety, precision, and teamwork are everything. If you’re passionate about complex systems, committed to doing things the right way, and excited to be part of a company that values your insight and encourages innovation, then this is the opportunity for you.

• Technical knowledge and/or experience on related topics such as mechanical, electrical, plumbing, controls and automation, manufacturing, automotive, energy systems, chemistry, maritime, machinery, and plumbing are strongly preferred.
• Basic written and verbal communication skills.
• As a COT, it is unlikely but possible to be on-call outside of normal working hours.
• Given the nature of our work, technical expertise—particularly in fields such as mechanical, electrical, automation, HVAC, plumbing, or manufacturing—is highly valued and closely aligned with day-to-day responsibilities.
• 2-7 years of experience of working in a critical facility, not necessarily a data center.
• Proficient in operating hand and power tools, with a basic understanding of computer systems and software.
• Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are a plus.

Benefits

Career Opportunity

• Medical, dental & vision insurance coverage, including a no-cost medical option
• 401(k) retirement savings plan with a company contribution
• This is a full-time, hourly (non-exempt) onsite position based in East Mesa, Arizona, and includes a performance-based annual bonus.
• You will accrue paid time off based on regular hours worked, up to a maximum of 120 hours per year, plus 11 paid holidays
• Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA) with a company contribution
• Paid parental leave
• Company sponsored employee assistance and discount programs
• Company-paid life and disability insurance
• Base hourly pay range is $35-55/hour, depending on experience

Training + Development

Interview process

Visa Sponsorship

Security clearance