Switchboard Operator at Arora Group in Horley, England, United Kingdom | GBP20,384-20,384 | Kablio

Arora Group

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Switchboard Operator

Arora Group

Provides construction and engineering services across diverse sectors including infrastructure and commercial.

Handle incoming calls, route them, and take messages to ensure exceptional guest service.

13 days ago ago

£20,384 - £20,384

Entry-level, Junior (1-3 years)

Full Time

Horley, England, United Kingdom

Onsite

Company Size

3,000 Employees

Service Specialisms

Hospitality

Hotel operations

Hotel management

Property construction

Property portfolio asset management

Healthcare workforce solutions

Government contract healthcare services

Support services

Sector Specialisms

Healthcare

Government Healthcare

Defense Health

Aviation

Transportation

Education

Commercial

High-Rise

Role

Description

switchboard

call handling

guest service

message taking

call transfer

Operating switchboard, answering and forwarding incoming telephone calls.
Listens and responds proactively to our guests' needs.
Taking down and passing on messages where necessary.
Transferring calls to the appropriate person or department.

Requirements

hotel experience

calm

organised

communication

english

Experience in a similar role within a 4-star hotel is a significant advantage.
Calm, efficient and organised.
Excellent communication skills and high standard of English.

Benefits

Wage stream.
Arora star employee recognition.
Food and beverage discounts.
Uniform offered and dry cleaned.
Complimentary on-site parking is available whilst on duty.
UK attraction discounts @ Merlin Entertainments.
Christmas gifts and employee parties.
Long service recognition award.
Discounted employee friends & family rates at Arora Hotels.
Life assurance scheme.
Employee assistance programme.
Cycle 2 work scheme.
Free meals on duty.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Committed to delivering high-quality construction and engineering solutions.
Specializes in large-scale projects across infrastructure, residential, and commercial sectors.
Operates at the intersection of construction, engineering, and design, emphasizing excellence and innovation.
Renowned for delivering complex and sustainable projects efficiently.
Successfully manages major transport networks, residential developments, and energy infrastructure.
Distinguished for its ability to lead multi-disciplinary teams and complete projects on time and within budget.
Continuously evolves by integrating cutting-edge technology with deep industry expertise.

Culture + Values

Designing for the future, building for success.
Our people are family: respect each other’s abilities and qualities; open doors and honest conversations.
Our guests are treated like royalty: uphold highest quality standards and deliver our best in every moment.
Our achievements are made possible by ownership: encouraged to push ourselves and explore talents; accountability brings learning and achievement.

Environment + Sustainability

5% annually

Greenhouse Gas Emissions Reduction Target

The company aims to reduce its greenhouse gas emissions by 5% each year, demonstrating a commitment to sustainability and climate action.

0 metric tons

Scope 1 Emissions

The company achieved zero Scope 1 emissions in the last calendar year, showcasing significant progress in reducing direct emissions.

Scope 2 emissions: 5.989661 metric tons CO₂‑e last calendar year.

Inclusion & Diversity

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