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Senior Claims Manager
Ledcor
Oversee end-to-end management of self-insured claims, provide strategic guidance on complex insurance claims, lead and develop a high-performing claims team, and manage financial aspects of the claims program.
18d ago
C$127,200 - C$173,250
Expert & Leadership (13+ years)
Full Time
Vancouver, BC
Office Full-Time
Company Size
9,000 Employees
Service Specialisms
Building construction
Project management
Design-build
General contracting
Public–private partnerships
Environmental services
Transportation infrastructure
Aviation services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
rmis oversight
claims team leadership
financial claims management
complex claims management
high-value claims
strategic claims guidance
- Oversees end-to-end management of 350–500 self-insured claims annually across 40+ corporate and project-specific policies, covering property, auto, equipment, liability, and specialty claims
- Serves as the primary claims management expert and liaison for internal stakeholders and external partners, leading insurer negotiations, supporting insurance strategy and renewals, and fostering strong relationships with brokers, adjusters, and insurers to enhance company reputation and ensure compliance
- Oversees the Risk Management Information System (RMIS), ensuring accurate claims tracking, reporting, and system enhancements to support operating groups and senior executives
- Leads and develops a high-performing claims team through mentoring, performance metrics, training, and implementation of technology and best practices to drive efficiency and outcomes
- Collaborates with finance, reporting teams, and operating group leaders to align data structures, enhance KPIs, and develop dashboard reporting for effective claims analysis
- Manages complex property, liability, and specialty claims across Canada and the U.S., from initial loss through settlement, coordinating third-party specialists and advocating for coverage to minimize Ledcor’s exposure and secure optimal outcomes
- Manages the financial aspects of the claims program, including invoice approvals, reserving strategies, and loss reporting, while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting
- Provides strategic claims guidance to operating groups, balancing operational goals with cost-effective resolution strategies, pursuing recoveries, and representing Ledcor in negotiations and settlement conferences
- Provides strategic guidance on complex insurance claims across all business areas, leveraging deep industry, legal, and policy expertise.
What you bring
experience
rmis
bi
claims
supervisory
analytical
- Broad industry experience, primarily in construction (Canada and the U.S.), with exposure to aviation and marine claims an asset
- Minimum 10 years of experience in a claims environment, including at least 5 years in a supervisory role
- Proficient in RMIS systems, Microsoft Office, data management tools, and business intelligence reporting platforms
- Proven expertise in adjusting complex and litigated claims across general liability, construction, professional, and environmental impairment lines
- Strong analytical, negotiation, and communication skills (both verbal and written)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal record check required
People also searched
Company
Overview
1947
Year Founded
The company was established in 1947.
- The company has been building a legacy of delivering projects across multiple sectors.
- Operates throughout North America, offering a wide range of construction and infrastructure services.
- Their expertise spans from residential and commercial construction to industrial and heavy civil projects.
- They manage large-scale projects in energy, utilities, water resources, and transportation industries.
- With decades of experience, they have developed a reputation for tackling complex, large-scale developments.
- Their portfolio includes everything from skyscrapers to power plants, bridges, and pipeline systems.
- They have a rich history of successfully completing multi-faceted projects, making them a trusted partner in construction.
- From urban developments to remote infrastructure, their ability to adapt and deliver is unmatched.
- Unique in its broad service offerings, they work on both public and private sector projects with a focus on quality and innovation.
- We are passionate about building strong relationships with our customers, partners, and communities.
- We value integrity and accountability in everything we do.
- We are committed to safety and care for our people and the environment.
- We embrace innovation and continuously look for better solutions.
- We take pride in delivering excellence and quality in all our work.
2050
Net Zero Target
Aim to achieve net zero carbon emissions by this year, reflecting a long-term commitment to reducing environmental impact.
- Committed to sustainability and reducing environmental impact.
- Integrate sustainability into operations, including energy efficiency and waste reduction initiatives.
- Focus on building sustainable infrastructure and green building practices.
- Work closely with partners to reduce emissions across the value chain.
- The organization values diversity and inclusion in the workplace and focuses on creating an environment where all employees can thrive.
- Gender diversity is a key area of focus, with efforts to increase the number of women in leadership roles.
- The organization has set a goal to increase female representation in senior leadership positions.
- Efforts are actively made to engage in workforce development programs to support underrepresented groups.
- The organization regularly tracks and reports on workforce diversity metrics.
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