Product Owner - SIAM Framework & Digital Experience at Sse Plc in Reading, England, United Kingdom | GBP58,100-87,100 | Kablio

Role

Description

stakeholder liaison

change management

customer insight

roadmap development

backlog prioritisation

governance reporting

Engagement & Business Readiness: Act as point of liaison for business stakeholders, establishing and maintaining engagement to support the development of the framework. Provide business readiness support in preparation for implementation and change management in product rollout and enhancements.
Voice of the Customer: Champion the voice of the customer, gaining insight from performance information across the end-to-end framework; supporting the wider team to identify improvements that address user needs and preferences.
Service Strategy Roadmap: Develop and evolve a tooling-aligned roadmap based on customer, product team(s) and business feedback, linked to business outcomes. Determine developments to the roadmap based on business strategy changes.
Backlog Management: Turn the roadmap into an actionable backlog, prioritising activity and initiatives based on value delivered in line with customer needs. Oversee product priorities, initiatives and resource requirements; working with leadership to attain funding as required. Support the team in removing impediments to progress and assist with dependencies, risks and issues.
Service Strategy Governance: Provide subject matter expertise on product-related decisions. Provide oversight, support, and input into governance processes, including reporting on progress against outcomes.

Requirements

itsm

stakeholder management

team leader

analytical

change management

portfolio management

Excellent written, interpersonal and analytical skills; a team leader, team player and collaborator.
Ability to identify and manage stakeholders, articulating the ‘why’ at all levels of the organisation.
Experience in IT Service Management Operations or Service Delivery and/or related Transformation, with knowledge of Service Management frameworks, an understanding of Service Integration and Management principles, and a familiarity with IT Service Management tooling.
Ability to work in environments that are undergoing change, working in an iterative and adaptive manner.
Experience in defining, prioritising and managing a portfolio of work; setting the direction for a set of initiatives.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

applicants must complete a criminality check and a credit check before starting work.

Company

Overview

SSE is a pioneering force in the energy sector, committed to delivering sustainable energy solutions.
Founded with a vision to revolutionize the energy landscape, SSE has grown into a major player in both energy generation and infrastructure development.
With a focus on wind, solar, and other renewable energy sources, SSE has consistently led the way in sustainable energy production.
The company is known for undertaking large-scale projects, including renewable energy plants and energy transmission networks.
SSE also plays a significant role in infrastructure development, working across multiple sectors including utilities, transport, and commercial sectors.
A standout achievement for SSE was the completion of one of the largest offshore wind farms in Europe.
The company’s dedication to reducing carbon emissions and contributing to the global shift toward clean energy is evident in its portfolio of green projects.
SSE’s expansion into international markets has further solidified its position as a leader in the renewable energy space.

Culture + Values

We value integrity, responsibility, and a focus on delivering results.
We work together with a sense of urgency, accountability, and transparency.
We take pride in being responsible stewards of our customers' needs and resources.
We have a culture of continuous improvement and value the feedback from all stakeholders.
We encourage innovation and challenge conventional thinking to drive progress.
Safety is our top priority and integral to everything we do.

Environment + Sustainability

Net Zero 2050

Carbon Neutrality Target

Commitment to achieving net zero emissions by the year 2050.

60% Reduction by 2030

Carbon Intensity Goal

Aims to reduce carbon intensity by 60% from 2020 levels by 2030.

£2Billion Invested

Green Energy Investment

Over £2 billion has been invested in green energy solutions.

Plans to significantly increase renewable energy capacity, focusing on offshore wind and low-carbon technologies.
Targets becoming a leader in the transition to a low-carbon economy, focusing on reducing environmental impact across its operations.

Inclusion & Diversity

40% Target

Female Leadership Representation

Committed to achieving 40% female representation in senior leadership roles by 2030.

Female Apprentices

Apprenticeship Programs

Initiatives to increase female representation through targeted apprenticeship programs in energy sectors.

The company actively promotes equal opportunities and diverse talent across all its business functions.
The company tracks and reports on gender balance across all levels, with a focus on increasing female representation in engineering and technical roles.

Articles

Our businesses

Energy solutions

SSE plc Wikipedia

SSE Renewables Wikipedia

Role

Description

stakeholder liaison

change management

customer insight

roadmap development

backlog prioritisation

governance reporting

Engagement & Business Readiness: Act as point of liaison for business stakeholders, establishing and maintaining engagement to support the development of the framework. Provide business readiness support in preparation for implementation and change management in product rollout and enhancements.
Voice of the Customer: Champion the voice of the customer, gaining insight from performance information across the end-to-end framework; supporting the wider team to identify improvements that address user needs and preferences.
Service Strategy Roadmap: Develop and evolve a tooling-aligned roadmap based on customer, product team(s) and business feedback, linked to business outcomes. Determine developments to the roadmap based on business strategy changes.
Backlog Management: Turn the roadmap into an actionable backlog, prioritising activity and initiatives based on value delivered in line with customer needs. Oversee product priorities, initiatives and resource requirements; working with leadership to attain funding as required. Support the team in removing impediments to progress and assist with dependencies, risks and issues.
Service Strategy Governance: Provide subject matter expertise on product-related decisions. Provide oversight, support, and input into governance processes, including reporting on progress against outcomes.

Requirements

itsm

stakeholder management

team leader

analytical

change management

portfolio management

Excellent written, interpersonal and analytical skills; a team leader, team player and collaborator.
Ability to identify and manage stakeholders, articulating the ‘why’ at all levels of the organisation.
Experience in IT Service Management Operations or Service Delivery and/or related Transformation, with knowledge of Service Management frameworks, an understanding of Service Integration and Management principles, and a familiarity with IT Service Management tooling.
Ability to work in environments that are undergoing change, working in an iterative and adaptive manner.
Experience in defining, prioritising and managing a portfolio of work; setting the direction for a set of initiatives.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

applicants must complete a criminality check and a credit check before starting work.

Company

Overview

SSE is a pioneering force in the energy sector, committed to delivering sustainable energy solutions.
Founded with a vision to revolutionize the energy landscape, SSE has grown into a major player in both energy generation and infrastructure development.
With a focus on wind, solar, and other renewable energy sources, SSE has consistently led the way in sustainable energy production.
The company is known for undertaking large-scale projects, including renewable energy plants and energy transmission networks.
SSE also plays a significant role in infrastructure development, working across multiple sectors including utilities, transport, and commercial sectors.
A standout achievement for SSE was the completion of one of the largest offshore wind farms in Europe.
The company’s dedication to reducing carbon emissions and contributing to the global shift toward clean energy is evident in its portfolio of green projects.
SSE’s expansion into international markets has further solidified its position as a leader in the renewable energy space.

Culture + Values

We value integrity, responsibility, and a focus on delivering results.
We work together with a sense of urgency, accountability, and transparency.
We take pride in being responsible stewards of our customers' needs and resources.
We have a culture of continuous improvement and value the feedback from all stakeholders.
We encourage innovation and challenge conventional thinking to drive progress.
Safety is our top priority and integral to everything we do.

Environment + Sustainability

Net Zero 2050

Carbon Neutrality Target

Commitment to achieving net zero emissions by the year 2050.

60% Reduction by 2030

Carbon Intensity Goal

Aims to reduce carbon intensity by 60% from 2020 levels by 2030.

£2Billion Invested

Green Energy Investment

Over £2 billion has been invested in green energy solutions.

Plans to significantly increase renewable energy capacity, focusing on offshore wind and low-carbon technologies.
Targets becoming a leader in the transition to a low-carbon economy, focusing on reducing environmental impact across its operations.

Inclusion & Diversity

40% Target

Female Leadership Representation

Committed to achieving 40% female representation in senior leadership roles by 2030.

Female Apprentices

Apprenticeship Programs

Initiatives to increase female representation through targeted apprenticeship programs in energy sectors.

The company actively promotes equal opportunities and diverse talent across all its business functions.
The company tracks and reports on gender balance across all levels, with a focus on increasing female representation in engineering and technical roles.

Articles

Our businesses

Energy solutions

SSE plc Wikipedia

SSE Renewables Wikipedia