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Delivery Services Principal
Resource Innovations
Leading program implementation strategies and serving as primary point of contact for clients in energy efficiency and transportation electrification programs in Oregon and Washington.
21d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Portland, OR
Hybrid
Company Size
611 Employees
Service Specialisms
Energy Efficiency
Sustainability Consulting
Program Management
Project Management
Energy Audits
Building Performance
Renewable Energy Solutions
Green Building Certifications
Sector Specialisms
Energy Efficiency
Electrification
Distributed Energy Resources
Clean Energy
Renewables
Microgrids
Smart Homes
Connected Devices
Role
What you would be doing
program meetings
service quality
client relationships
program implementation
financial forecasting
software deliverables
- Lead program meetings with clients, internal team members and subcontractors
- Collaborate with Business Development and other practice areas to identify and capture new opportunities in alignment with client strategies.
- Provide accurate forecasts and strategic insights to support corporate and division planning.
- Ensure quality of services, contract compliance, and achievement of performance metrics, while meeting or exceeding delivery schedules for multiple concurrent projects.
- Lead and strengthen strategic client relationships, serving as a trusted advisor who proactively identifies opportunities to build on existing successes and advance client objectives.
- Translate client priorities into actionable delivery plans, ensuring programs are innovative, high-quality, and impactful.
- Prepare weekly and monthly reports for internal and external stakeholders, ensuring compliance with contractual requirements and RI business needs
- Identify and implement opportunities to optimize program tools and processes
- Mentor and develop staff with a focus on enhancing client engagement skills, technical expertise, and innovative problem-solving.
- Promptly address and resolve client concerns, reinforcing confidence and long-term collaboration.
- Analyze data, identify trends, and make strategic decisions to achieve program goals
- Lead problem resolution activities, including working with colleagues and subcontractors to resolve issues and escalate concerns to managers as needed
- Responsible for leading overall program service and software deliverables, schedules, milestones, reporting, and invoicing
- Maintain financial accountability for assigned projects, ensuring adherence to budgets, revenue targets, and profitability goals.
- Serve as primary point of contact for several clients
- Forecast annual and monthly program level costs (i.e., staff hours and costs, subcontractor costs, and non-labor costs), revenue and margins and make adjustments based on actual performance
- Lead program implementation teams strategies to achieve project goals
- Coordinate with internal support teams and cross functional teams including Software, Finance and Accounting, Engineering, Marketing and Client Services (i.e., customer service, application processing and rebate fulfillment).
What you bring
leadership
experience
degree
budgeting
management
communication
- Previous leadership and team management/supervisor experience
- 7+ years of energy efficiency, transportation electrification, or related experience
- A minimum education of bachelor's degree in business or other degree
- Experience tracking budgets and/or project schedules
- 5+ years of Program or Project management experience
- Ability to work in high stress environment with evolving priorities and responsibilities
- Previous experience serving as a client's primary point of contact
- Strong analytical capabilities and communication skills
- Enjoys a fast-paced, complex environment with collaborative team culture
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- comprehensive background check
- reference check
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Company
Overview
2016
Year Founded
The company was established in the San Francisco Bay Area with a focus on addressing climate and energy challenges.
880+
Energy Programs Managed
The company has managed over 880 energy programs across North America, Europe, and the Pacific since 2019.
825,000
COâ‚‚ Avoided
The company reported avoiding 825,000 metric tons of COâ‚‚ in 2022, contributing to its environmental impact efforts.
Top 500
Inc. 5000 Ranking
The company was ranked among the top 500 fastest-growing private companies in the energy sector on the Inc. 5000 list in 2023.
- Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach.
- Specializes in transforming utility operations through demand-side management, software systems, and advisory services.
- Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces.
- Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.
- Climate Change
- Innovation
- Equity
- Scale and Impact
798k COâ‚‚e Avoided
Carbon Emissions Avoided
The company has successfully prevented the emission of 798,924 metric tons of COâ‚‚ equivalent through various initiatives in 2023.
800:1 Removal Ratio
COâ‚‚ Removal Efficiency
For every metric ton of COâ‚‚ emitted, the company facilitates the removal of over 800 metric tons of COâ‚‚ through innovative solutions.
1.1 TWh Saved
Energy Savings
The company has delivered 1.1 terawatt-hours of energy savings in 2023, contributing to reduced energy consumption.
$483M Rebates
Energy Efficiency Rebates
The company has issued $483 million in total energy efficiency rebates in 2023, incentivizing sustainable practices.
- Operating in over 30 states and 10 countries
- Carbon accounting initiated in 2022 with full operational footprint offset via carbon credits
- Developing a Net Zero plan (target date to be announced)
52% women
Workforce Composition
The workforce composition reflects a strong focus on gender diversity, with 52% women compared to the industry average of 24%.
13% increase
Female Applicants YoY
There has been a notable 13% year-over-year increase in the number of female applicants, highlighting improved recruitment efforts.
17% increase
Racial Diversity YoY
The company has achieved a 17% year-over-year increase in racial diversity, showcasing a commitment to inclusivity in hiring.
- Majority‑women‑led board and executive team (written into bylaws)
- Recruiters are AIRS Diversity Certified
- Supplier Inclusion Program actively growing diverse supplier partnerships
Articles
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